Service Advisor

20 hours ago


McKinney TX USA, United States Meineke Full time
Job Summary

We are seeking a highly skilled Service Advisor to join our team at Meineke. As a Service Advisor, you will be responsible for overseeing the service department, ensuring repairs and maintenance tasks are completed in a timely manner, and mentoring employees on best practices for improving sales and customer service techniques.

Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability.
  • Ensure repairs and maintenance tasks are completed in a timely manner.
  • Mentor employees on best practices for improving sales and customer service techniques.
  • Oversee day-to-day operations of the service department.
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records.
Qualifications
  • High school diploma or GED required, bachelor's degree preferred.
  • Valid state-issued driver's license and clean driving record are required.
  • Successful completion of a pre-employment drug and background screening.
  • At least two years of experience as an automotive service writer or service advisor is required, experience as an automotive service manager is preferred.
  • Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required.
Why Meineke?
  • Meineke values personal and professional growth.
  • Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
  • Join a team of driven and talented individuals who share your passion for high-quality repair work.
  • Experience a supportive and collaborative work environment that encourages growth and camaraderie.
  • With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.

As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high-quality repair work to help get our customers back on the road.


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