Patient Access Specialist II

2 weeks ago


Sanford, North Carolina, United States Central Carolina Hospital Full time

About Us:

At Central Carolina Hospital, we prioritize our people. We believe in valuing individuals for their unique contributions. Our facility is a 137-bed acute care institution, staffed by over 100 physicians and more than 500 dedicated employees. We provide a comprehensive array of medical specialties, including cardiology, orthopedics, ophthalmology, general surgery, obstetrics, gynecology, emergency medicine, gastroenterology, hospitalist services, nephrology, hematology, urology, podiatry, pulmonary medicine, and wound care.

Our Location:

Sanford offers a blend of vibrant public art, a lively music scene, and expansive natural beauty, creating a small-town atmosphere with diverse offerings. The downtown area is a lively center, catering to food enthusiasts, art aficionados, and history buffs alike.

Why Work With Us:

  • Comprehensive Health Benefits (Medical, Dental, Vision) and 401K for full-time staff
  • Generous Paid Time Off and Extended Illness Bank for full-time employees
  • Employee Assistance Program focused on mental, physical, and financial wellness
  • Tuition Reimbursement and Assistance for eligible candidates
  • Discounts available with local vendors
  • Opportunities for professional development and training through our partnership with Duke LifePoint Healthcare
  • And much more...

Position Overview:

The Patient Access Representative II is accountable for enhancing departmental efficiencies through various responsibilities, including scheduling, registration, patient pre-admission and admission, reception, and discharge processes. This role requires the collection of complete and accurate patient demographic information. Additionally, Patient Access Representatives must utilize appropriate and compliant techniques for patient liability collection before, during, and after the date of service.

EEOC Commitment:

Central Carolina Hospital is dedicated to providing Equal Employment Opportunities for all applicants and employees, adhering to all applicable laws that prohibit discrimination based on color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status, or any other basis protected by federal, state, or local law.


Education Requirements:

A high school diploma or equivalent is mandatory within 30 days of hire. Two years of college education is preferred, and an Associate's degree is also preferred.

Additional Qualifications:

This position requires critical thinking skills, decisive judgment, and the ability to work independently with minimal supervision. Candidates must be capable of functioning in a high-pressure environment and responding appropriately to various situations. A minimum of one year of customer service experience is essential.

Diversity Statement:

We are an equal opportunity and affirmative action employer, actively seeking diversity in our candidate pool, including Minority, Female, Disabled, and Protected Veteran individuals.



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