Business Operations Team Lead

4 weeks ago


Jacksonville, Florida, United States Wal-Mart Stores , Inc. Full time
Job Summary

We are seeking a highly motivated and experienced Business Operations Team Lead to join our team at Sam's Club. As a key member of our operations team, you will be responsible for overseeing the daily operations of our store, ensuring that our members receive exceptional service and that our business runs smoothly.

Key Responsibilities
  • Assist management in supervising associates and ensuring that they are trained and equipped to provide excellent member service.
  • Communicate effectively with associates, management, and other stakeholders to ensure that business goals and objectives are met.
  • Monitor and analyze sales data, inventory levels, and other key performance indicators to identify areas for improvement and implement changes as needed.
  • Develop and implement processes and procedures to improve efficiency and productivity.
  • Provide exceptional member service by acknowledging members, identifying their needs, and providing solutions to meet those needs.
  • Ensure that all store operations are running smoothly, including receiving, stocking, and maintaining merchandise.
  • Collaborate with other departments, such as sales and marketing, to develop and implement business strategies.
  • Participate in recruiting, hiring, training, and evaluating associates to ensure that our team is equipped to meet business goals.
Requirements
  • 6 months retail experience, including operating front-end equipment and providing customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Ability to lead and motivate a team to achieve business goals.
What We Offer
  • Competitive pay and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance.
  • Paid time off, including PTO, parental leave, family care leave, bereavement, jury duty, and voting.
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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