Helpdesk IT Support Specialist

4 weeks ago


Miami, Florida, United States ADS Technology Full time
Job Description

As a Helpdesk IT Support Specialist at ADS Technology, you will provide timely and reliable IT support for businesses in South Florida. You will work with clients to troubleshoot technical issues, apply time management and technical skills to ensure proper completion of support tickets, and provide support for multiple clients via remote sessions.

Responsibilities:

  • Contact clients on support issues via phone and email
  • Support multiple clients via remote session
  • Troubleshoot onsite, new client issues with 3rd party vendors in a professional manner
  • Work from home in a quiet area with internet access

Requirements:

  • 2 years of support specialist or Help Desk related support experience
  • 2 years of operating systems experience (Windows Server and workstations)
  • Network experience (2 years); ability to manage, maintain, troubleshoot and support simple network issues
  • Experience designing, installing and supporting networks in multiple environments for various clients
  • Microsoft Certificates a plus
  • Strong proficiency and understanding in Windows Domain workstation software installation and support
  • Basic knowledge of Microsoft Office applications
  • Demonstrated experience implementing IT projects
  • Strong computer analysis and diagnostic skills with the ability to implement quick and effective solutions to network problems
  • Proven dedication to enabling continuous operations
  • Strong interpersonal and relationship-building skills, conducive to team development
  • Excellent verbal and written communication skills
  • Must possess a valid driver's license and car as driving to client locations is required

Working Conditions:

70% of the work will be performed at client locations where workspace conditions will vary. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. There will be consecutive hours spent sitting in front of a computer monitor, utilizing a keyboard and mouse. Some work may be done from home and will necessitate a dedicated quiet workspace with internet access and Internet port available for work phone (Provided by ADS) and laptop to remote client PC's and Server is also necessary.

Company Description:

ADS Technology provides timely and reliable IT support for businesses in South Florida, with consultants that are trained in the latest information technology solutions so that our clients can benefit from the best practices in the industry, and in not have to hire a full-time IT person or team. ADS is now expanding its Security and Cabling department, as well as expanding its helpdesk/networking group.


  • Help Desk Specialist

    4 weeks ago


    Miami, Florida, United States PROSOURCE IT LTD Full time

    About the CompanyPROSOURCE IT LTD is seeking a skilled Help Desk Specialist to join their team. The ideal candidate will be responsible for handling all 2nd level calls and password reset calls, as well as assisting with technical calls, WorkDay calls, and Telecom calls.ResponsibilitiesHandling all 2nd level calls and password reset callsAssisting with...


  • Miami, Florida, United States HealthCare Support Full time

    LPN Healthcare Support SpecialistHealthCare Support is actively seeking a LPN Healthcare Support Specialist for a 52-week contract located in a metropolitan area. Benefits of this LPN Healthcare Support Specialist with HealthCare Support include immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance program....

  • IT Support Specialist

    4 weeks ago


    Miami, Florida, United States M2E Consulting Engineers Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Technician to join our team at M2E Consulting Engineers. As a key member of our IT department, you will be responsible for providing exceptional technical support to our employees, ensuring the smooth operation of our IT infrastructure, and maintaining our ticketing system.Key...


  • Miami, Florida, United States ADS Technology Full time

    Job SummaryADS Technology is seeking a skilled IT Support Specialist Level II to provide timely and reliable support for businesses in South Florida. The ideal candidate will have 4 years of experience in support specialist or Help Desk related support, as well as 4 years of operating systems experience (Windows Server and workstations).Responsibilities:...


  • Miami, Florida, United States Merge IT LLC Full time

    Job Title: Desktop Support SpecialistJob Summary:Our client in Miami, FL, has an immediate need for a Desktop Support Specialist. This is a 36+ month contract with the possibility of extension and potential permanent employment. The successful candidate will provide complex technical support for the distributed computer environment, including desktop,...


  • Miami, Florida, United States Care Resource Full time

    Clinical Applications Support SpecialistEssential Job Responsibilities:Administrative/Compliance DutiesCommunicate with non-technical users to resolve issues and errors in clinical applicationsWorks independently and with other members of the clinical application support team for the resolution of user helpdesk tickets and diagnosis of application...

  • Data Entry Specialist

    3 weeks ago


    Miami, Florida, United States MyVA Support Full time

    Job Title: Data Entry SpecialistAbout the Role:We are seeking a detail-oriented Data Entry Specialist to join our team at MyVA Support. As a Data Entry Specialist, you will be responsible for accurately inputting data into our system to ensure smooth operations.Key Responsibilities:- Accurately input data into our system.- Engage in effective communication...

  • Cath Lab Technologist

    4 weeks ago


    Miami, Florida, United States HealthCare Support Full time

    Cath Lab Technologist Job DescriptionHealthCare Support is seeking a Cath Lab Technologist for a 13-week contract in Miami, Florida.Benefits of Working with HealthCare Support: Immediate enrollment in health insurance Dental insurance Life insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and certification...

  • IT Support Specialist

    4 weeks ago


    Miami, Florida, United States NEP Group Full time

    Job Title: Systems Support SpecialistJob Summary:We are seeking a skilled Systems Support Specialist to provide top-notch technical support to our clients. The ideal candidate will have a strong background in PC configuration, upgrades, and repairs, as well as experience with both Microsoft and MAC operating systems and applications.Key Responsibilities:...

  • IT Support Specialist

    4 weeks ago


    Miami, Florida, United States Integrated Resources Full time

    Job SummaryIntegrated Resources is seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support for our R&D engineering group, including setup, debugging & troubleshooting new devices/servers and processes, tooling support. You will also assist, prepare, develop, and implement...


  • Miami, Florida, United States HealthCare Support Full time

    HealthCare Support is actively seeking an experienced Communication Specialist to fill a permanent opening with a well-respected healthcare provider in Miami, FL.Daily Responsibilities:Provide diagnostic, therapeutic, and consultative services to patients with communication, cognitive, and swallowing disorders.Adhere to state and federal regulatory license,...

  • IT Support Specialist

    3 weeks ago


    Miami, Florida, United States Faena Hotels and Residences LLC Full time

    Job Title: IT Support SpecialistJob Summary:We are seeking an IT Support Specialist to join our team at Faena Hotels and Residences LLC. The successful candidate will provide technical support to our learning management systems users, advise on the implementation of technology during curriculum development, and develop methods and procedures for synchronous...

  • IT Support Specialist

    4 weeks ago


    Miami, Florida, United States Oak View Group Full time

    About the Role:Oak View Group is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees, ensuring that our computer systems and networks are running smoothly and efficiently.Key Responsibilities:Install, configure, and troubleshoot...

  • IT Support Specialist

    3 weeks ago


    Miami, Florida, United States Aroma360 Full time

    Job Title: IT Support SpecialistAroma360 is a boutique Scent Marketing and Branding company that specializes in providing high-quality essential oil-based scenting solutions to businesses and individuals worldwide. As the only full-service scent company, Aroma360 guides clients from concept and development to strategic implementation while priding themselves...


  • Miami, Florida, United States Healthcare Support Full time

    Healthcare Support is seeking a highly skilled Cath Lab Technologist to join their team for a 13-week contract in Miami, Florida.Job Requirements and BenefitsSpecialty: Catheterization Laboratory TechnologistDiscipline: Allied Health ProfessionalContract Duration: 13 weeksWork Schedule: 40 hours per week, 8 hours per shiftEmployment Type: TravelCath Lab...


  • Miami, Florida, United States Hyundai Autoever America Full time

    Job SummaryThe Senior IT Infrastructure Specialist will play a crucial role in maintaining the smooth operation of Hyundai Autoever America's IT infrastructure. This position requires a strong understanding of Windows Server and network administration, as well as project management skills to administer a large portfolio of projects, tasks, issues, and...


  • Miami, Florida, United States Paradigm Full time

    Job Title: Customer Support SpecialistParadigm is a leading provider of cloud-based software solutions for the legal industry. We are seeking a highly motivated and customer-focused Customer Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong ability to problem-solve, and a passion for delivering...


  • Miami, Florida, United States Healthcare Support Permanent Placement Full time

    Job Title: Radiology Imaging SpecialistJob Summary: We are seeking a skilled Radiology Imaging Specialist to join our team at Healthcare Support Permanent Placement. As a Radiology Imaging Specialist, you will be responsible for preparing equipment and supplies, selecting appropriate exposure factors and imaging parameters, and adhering to safety...


  • Miami, Florida, United States IQVIA INC (US10) Full time

    Job Title: Pharmacy Support SpecialistJob Summary: We are seeking a highly skilled Pharmacy Support Specialist to join our team at IQVIA INC (US10). As a Pharmacy Support Specialist, you will provide payment assistance solutions to patients and pharmacies, ensuring seamless program execution.Key Responsibilities:Field requests for card activation, program...

  • IT Support Specialist

    3 weeks ago


    Miami, Florida, United States Nerdteck Inc Full time

    Job DescriptionWe are seeking a skilled IT Support Specialist to join our team at Nerdteck Inc.The ideal candidate will have experience in PC maintenance and repair, data recovery, and troubleshooting a wide variety of problems efficiently and logically.Responsibilities will include diagnosing, repairing, upgrading, configuring, and installing hardware and...