Intake Coordinator
2 weeks ago
We are seeking a highly skilled Intake Specialist to join our team at NID HCA Riverside/San Bernardino Counties. As a key member of our organization, you will play a vital role in helping clients access the services they need.
Key Responsibilities:
- Collect and review client information, including personal and financial history, to determine the best course of action.
- Guide clients through the service navigation process, ensuring they receive the support they need.
- Process paperwork and documentation, maintaining accurate and up-to-date records.
- Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.
Requirements:
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Knowledge of housing counseling services and policies, with the ability to apply this knowledge in a practical setting.
- Spanish language proficiency is a plus, but not required.
About Us:
NID HCA Riverside/San Bernardino Counties is a non-profit 501(c)(3) organization dedicated to providing housing counseling services to individuals and families in need. We are committed to making a positive impact in our community and are seeking like-minded individuals to join our team.
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