Intake Coordinator

2 weeks ago


Moreno Valley, California, United States NID HCA RiversideSan Bernardino Counties Full time
Job Summary

We are seeking a highly skilled Intake Specialist to join our team at NID HCA Riverside/San Bernardino Counties. As a key member of our organization, you will play a vital role in helping clients access the services they need.

Key Responsibilities:

  • Collect and review client information, including personal and financial history, to determine the best course of action.
  • Guide clients through the service navigation process, ensuring they receive the support they need.
  • Process paperwork and documentation, maintaining accurate and up-to-date records.
  • Provide exceptional customer service, responding to client inquiries and concerns in a timely and professional manner.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Knowledge of housing counseling services and policies, with the ability to apply this knowledge in a practical setting.
  • Spanish language proficiency is a plus, but not required.

About Us:

NID HCA Riverside/San Bernardino Counties is a non-profit 501(c)(3) organization dedicated to providing housing counseling services to individuals and families in need. We are committed to making a positive impact in our community and are seeking like-minded individuals to join our team.



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