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Truck Engine Sales and Service Representative

2 months ago

Birmingham, Alabama, United States Thompson Tractor Full time

**Job Summary**

Thompson Tractor is seeking a highly skilled and experienced Truck Engine Sales and Service Representative to join our team. As a key member of our sales team, you will be responsible for driving sales growth and providing exceptional customer service to our heavy duty truck customers.

**Key Responsibilities**

  • Maximize service sales in assigned territory
  • Coordinate service customers to TTCO service shops
  • Assist other sales representatives in the selling of service sales
  • Develop and sell Customer Support Agreements and maintenance programs
  • Maintain accurate customer data records
  • Assist in collection of past due invoices
  • Monitor and report product performance and competitive activity
  • Provide liaison support between customer, TTCO, and our vendors
  • Establish and maintain personal working relationships with customers
  • Follow up on past repairs to ensure customer satisfaction
  • Inform customers on status of repairs
  • Negotiate mutually agreeable settlements on customer complaints

**Requirements**

  • High School or Equivalent or better
  • A strong knowledge of OEM equipment and/or components is required
  • Experience using personal computers and basic typing skills are required

**What We Offer**

Thompson Tractor offers a competitive salary and benefits package, as well as opportunities for professional growth and development.