Sales and Service Representative

4 weeks ago


Birmingham, Alabama, United States Knitwell Group Full time

At Knitwell Group, we're dedicated to empowering women to find their authentic self-expression through our modern, feminine, and versatile clothing.

We're seeking a talented Sales and Service Representative to join our team and help our customers feel confident and stylish.

The ideal candidate will have a passion for delivering exceptional customer service, building strong relationships, and driving sales through effective communication and product knowledge.

Responsibilities will include:

  • Providing clients with exceptional services through relationship building, sharing style/product information, and presenting a clean and safe store environment.
  • Consistently achieving individual goals, which support store goals.
  • Communicating effectively with store management, store team, and external clients in person, through written correspondence, and over the phone.
  • Ensuring compliance with all Company policies, practices, and procedures, as well as federal, state, and local laws.

Additionally, the Sales and Service Representative will be responsible for:

  • Completing opening/closing procedures and tasks as directed by Leadership Team with a client focus.
  • Adhering to Loss Prevention practices and being aware of and reporting potential incidents to ensure shortage control and protect company assets.
  • Maintaining a safe work environment and reporting any potential hazards to store management.
  • Participating and assisting in the preparation for the stores' inventory.

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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