Customer Service Representative
4 weeks ago
We are seeking a highly motivated and organized Part-Time Dispatcher to join our team at ARS-Rescue Rooter in Sacramento, CA.
Key Responsibilities:
- Answer customer calls in a timely and professional manner
- Schedule technician appointments for jobs
- Enter customer data into our computer system
- Respond to customer queries and resolve issues
- Make outbound calls to customers regarding appointment scheduling
Requirements:
- High school diploma or equivalent
- One or more years of experience as a dispatcher
- Availability to work Monday - Thursday 3:00 p.m. - 9:00 p.m. and Sunday 7:30 - 4:00 p.m.
- Ability to thrive in a fast-paced environment
- Excellent organizational skills and ability to coordinate multiple appointments
- Demonstrated listening, written/verbal communication, and interpersonal skills
- Proven ability to meet and exceed set goals
- Excellent customer service skills and experience gathering customer information
- Computer proficiency, including working knowledge of Microsoft Office products
What We Offer:
- $20.00 – 25.00/hr. depending on experience
- 401(k) plan with company match
- Quality, comprehensive paid training programs
- Opportunity to give back to your community through our charitable partnerships
- Promotion opportunities for successful employees
ARS-Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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