Food Service Operations Manager

7 days ago


Niles, Michigan, United States Compass Group Careers Full time
Job Summary

Summary: Coordinates activities of other food-service employees to create a seamless dining experience for customers, staff, and visitors.

Key Responsibilities
  • Provides exceptional customer service by delivering personalized attention to detail.
  • Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety, and portion control.
  • Collaborates with culinary teams to plan menus that meet customer preferences and dietary needs.
  • Ensures timely and efficient meal service, supervising the serving of meals and managing kitchen operations.
  • Responds to customer complaints in a professional and timely manner.
  • Trains and develops culinary staff, assigning and coordinating work to promote efficiency and excellence in food and service.
  • Determines work procedures, prepares work schedules, and expedites workflow to meet business objectives.
  • Manages inventory, cash handling, and other financial responsibilities in accordance with company policies and procedures.
  • Orders food and supplies from approved sources, ensuring quality and freshness.
  • Directs and participates in the overall sanitation and safety of the facility and employees, adhering to company standards and government regulations.
  • Develops and implements sanitation schedules, ensuring kitchen and dining areas are clean and well-maintained.
  • Issues written and oral instructions, helping to select and orient new staff members.
  • Performs other duties as assigned to support business objectives.
Benefits
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • Retirement plan with company match.
  • Associate shopping program and discount marketplace.
  • Health and wellness programs, including pet insurance and identity theft protection.
  • Voluntary benefits, including critical illness insurance, accident insurance, and hospital indemnity insurance.
About Compass Group Careers

Compass Group is an equal opportunity employer, committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.



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