Business Operations Process Leader

1 week ago


Coral Gables, Florida, United States Pacifica Continental Full time
Job Overview

The Operations Process Manager plays a crucial role in enhancing operational efficiency and effectiveness within Pacifica Continental. This position is focused on analyzing and refining business processes to drive improvement initiatives.

Key Responsibilities:
  • Deliver insights to optimize business operations and enhance process efficiency.
  • Oversee the execution of process improvement projects with a comprehensive, end-to-end perspective.
  • Support the formulation and implementation of operational strategies through various initiatives and projects.
  • Assess the performance and cost-effectiveness of existing processes, devising strategies for enhancement.
  • Facilitate the establishment and tracking of Key Performance Indicators (KPIs) to support operational objectives.
  • Lead quality forums with key stakeholders to ensure transparency and establish action plans for process enhancements.
  • Stay informed about innovative practices and technologies that can aid in business process management.
Essential Duties:
  • Define and communicate the strategic roadmap for the Operations area.
  • Coordinate monthly meetings with all Operations teams and stakeholders.
  • Manage relationships with vendors as necessary.
  • Prepare and present operational reports as required.
  • Maintain the operations process catalog, including error logs and activity agendas.
  • Map value chains to identify improvement opportunities.
  • Coordinate quality forums, fostering collaboration across all bank areas for effective quality control.
  • Monitor KPIs through dashboards to ensure operational targets are met.
  • Assist with audit requests and compliance measures.
  • Explore and implement workflow tools to automate and enhance operational processes.
  • Manage the BPM team, including recruitment, training, and development.
  • Review processes and validate action plans for improvements.
  • Generate and analyze operational statistics to inform decision-making.
  • Ensure compliance with bank policies, procedures, and regulatory requirements.
Key Skills:
  • Exceptional communication skills with the ability to foster relationships across various levels.
  • Strong leadership capabilities, promoting transformation across departments.
  • Proficient in project and change management methodologies.
  • Adaptable to rapidly changing demands and environments.
  • Outstanding analytical and problem-solving skills.
Experience:

A minimum of 4 years of experience in process management and quality assurance is expected.

Education:

A high school diploma or an Associate's Degree in Business, Finance, Accounting, or a related field is required. A combination of education, training, and experience that provides the necessary knowledge, skills, and abilities will also be considered. Lean Six Sigma certification is preferred.

Language Proficiency:

Excellent written and verbal communication skills are essential; proficiency in Spanish and Portuguese is advantageous.



  • Coral Gables, Florida, United States Pacifica Continental Full time

    Job OverviewThe Operations Process Manager plays a crucial role in enhancing operational efficiency and driving process improvements within Pacifica Continental. This position focuses on analyzing and refining business workflows while ensuring a comprehensive approach to solutions.Key Responsibilities:Strategic Support: Assist in defining and executing the...


  • Coral Gables, Florida, United States Bradesco Bank Full time

    Only candidates with US Work Authorization will be considered.Scope of Responsibilities:The Operations Process Manager plays a crucial role in delivering insightful analysis to enhance business operations, assessing and refining operational workflows. This position is also tasked with orchestrating process enhancement initiatives, maintaining a comprehensive...


  • Coral Gables, Florida, United States SNI Companies Full time

    Job Title: Claims Operations LeaderJob OverviewSNI Companies is seeking a skilled Claims Operations Leader to oversee our claims division. The successful candidate will be tasked with managing daily functions, including claims evaluation, processing, and client relations, ensuring that all activities comply with industry standards and regulatory...

  • Operations Leader

    4 weeks ago


    Coral Gables, Florida, United States Sephora Full time

    Job ID: 253820Store Name/Number: FL-Merrick Park (0944)Address: 358 San Lorenzo Ave Unit #2100, Coral Gables, FL 33146, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Full TimePosition Type: RegularYour Role at Sephora: As an Operations Leader, you'll be at the helm of our store operations, ensuring a smooth and efficient...


  • Coral Gables, Florida, United States Bradesco Bank Full time

    About the Role:The Operations Process Manager is a key position at Bradesco Bank, responsible for driving business process improvements and ensuring operational efficiency. This role requires a strong analytical mindset, excellent communication skills, and the ability to build relationships across different areas and hierarchies.Key Responsibilities:Process...


  • Coral Gables, Florida, United States Aztec Full time

    Role OverviewAs the Aztec Retail Operations Leader, you will spearhead and facilitate all initiatives aimed at achieving store performance goals, exemplifying an unparalleled service ethos. Your role will encompass maintaining high standards in operations, compliance with loss prevention protocols, human resources oversight, and visual merchandising...


  • Coral Gables, Florida, United States ABM Industries Full time

    OverviewThe Environmental Services Operations Leader is responsible for strategizing, mentoring, coordinating, and assessing the functions of the Environmental Services department around the clock. This role is pivotal in ensuring cleanliness across all facility areas. The Operations Leader is tasked with proficient management of workforce, efficiency,...


  • Coral Gables, Florida, United States CVS Pharmacy Full time

    Position Overview The Store Operations Leader plays a crucial role within the Store Management team, contributing to the overarching mission of enhancing community health. This position is pivotal in steering store performance and ensuring exceptional execution of operational strategies. Key Responsibilities Performance Management: Drive store execution...


  • Coral Gables, Florida, United States University of Miami Full time

    Business Operations ManagerThe University of Miami is seeking a dedicated individual to oversee the administrative functions within the Office of Interdisciplinary and Professional Studies. The Business Operations Manager will be responsible for planning, executing, and supervising a variety of business-related activities, including finance, budgeting,...


  • Coral Gables, Florida, United States Vuori Full time

    Exciting Career Opportunity: Store Operations Leader at VuoriPosition OverviewThe Store Operations Leader role at Vuori is focused on guiding the retail team to achieve excellence in customer service and sales performance. This position requires a proactive approach to fostering relationships with customers and exemplifying Vuori's core values through...


  • Coral Gables, Florida, United States Vuori Full time

    Exciting Career Opportunity: Store Operations Leader at VuoriPosition OverviewThe Store Operations Leader role at Vuori focuses on steering the retail team towards success by exemplifying outstanding customer service, fostering relationships with clientele, and reflecting Vuori's core values through comprehensive product knowledge and a positive demeanor....


  • Coral Gables, Florida, United States Vuori Full time

    Job Opportunity: Store Operations Leader at VuoriPosition OverviewThe Store Operations Leader role at Vuori is centered around guiding the retail team to achieve excellence in customer service while exemplifying the brand's core values. This position requires a proactive approach to fostering customer relationships and ensuring that the retail environment...


  • Coral Gables, Florida, United States Vuori Full time

    Career Opportunity: Store Operations Leader at VuoriPosition OverviewThe Store Operations Leader role at Vuori is designed for an individual who excels in guiding a retail team, fostering customer relationships, and exemplifying the core values of Vuori through extensive product knowledge and a positive demeanor. This position is pivotal in steering the team...


  • Coral Gables, Florida, United States Bradesco Bank Full time

    Only candidates with US Work Authorization will be considered.Scope of Responsibilities:The Business Operations Improvement Manager plays a crucial role in delivering insightful analysis to enhance business functions, assessing and refining operational workflows. This position is tasked with overseeing process enhancement initiatives, ensuring a...


  • Coral Gables, Florida, United States Vuori Full time

    Exciting Career Opportunity: Store Operations Leader at VuoriPosition OverviewThe Store Operations Leader role at Vuori is designed for an individual who excels in guiding a retail team, fostering customer relationships, and representing Vuori's core values through extensive product knowledge and a positive demeanor. This position is pivotal in steering the...


  • Coral Gables, Florida, United States University of Miami Full time

    Job SummaryThe University of Miami seeks a highly skilled Business Operations Manager to join its team. This is a full-time staff position that will report to the Executive Director of IPS.Key ResponsibilitiesOperationsDirect, coordinate, and manage the activities and day-to-day administrative functions of the Office of Interdisciplinary and Professional...


  • Coral Gables, Florida, United States Enterprise Holdings Full time

    Position Overview Begin your professional journey with Enterprise Mobility. We are currently seeking candidates for our esteemed Management Training Program. This program is designed for individuals interested in various career paths, including sales, business development, customer service, retail management, and operations. As a trainee, you will...


  • Coral Gables, Florida, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Business Operations Manager to join our team at InsideHigherEd. The successful candidate will be responsible for managing the business and financial operations of our student organizations, including financial planning, budgeting, and financial reporting.Key ResponsibilitiesFinancial Planning and Budgeting: Develop...


  • Coral Gables, Florida, United States InsideHigherEd Full time

    About the RoleThe University of Miami Health System, UHealth, Information Technology Department is seeking a highly skilled Business Systems Analyst 1 to join our team. As a Business Systems Analyst 1, you will play a critical role in assisting with the collection of data and providing analysis to support the development of technology plans and strategies to...


  • Coral Gables, Florida, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Senior Business Operations Manager to join our team at InsideHigherEd. The successful candidate will be responsible for evaluating, administering, and managing all business and administrative matters, including budget, operations, programs, and personnel administration for the assigned department.Key...