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Store Operations Leader at Vuori

2 months ago


Coral Gables, Florida, United States Vuori Full time
Exciting Career Opportunity: Store Operations Leader at Vuori

Position Overview

The Store Operations Leader role at Vuori focuses on steering the retail team towards success by exemplifying outstanding customer service, fostering relationships with clientele, and reflecting Vuori's core values through comprehensive product knowledge and a positive demeanor. This position is crucial in guiding the team to maintain Vuori's retail excellence and provide unparalleled customer interactions.

Key Responsibilities:

  • Guarantee that every shopper experiences the highest level of service.
  • Lead the sales floor and team to prioritize customer satisfaction effectively.
  • Assist patrons in fitting areas, providing insights on product styles and fits.
  • Develop lasting customer relationships through follow-ups and event invitations.
  • Stay updated on new arrivals and best-selling items to share with customers and the team.

Focus Areas:

  • Motivate the sales team to achieve targets in a collaborative, commission-driven environment.
  • Remain informed about fashion trends and activewear to offer expert guidance to customers.
  • Oversee projects while emphasizing the significance of customer satisfaction.
  • Communicate inventory needs to align with business goals.

Leadership and Management:

  • Supervise product deliveries and manage inventory with precision.
  • Collaborate with the Regional Manager on daily operations, sales tactics, and team alignment.
  • Maintain store aesthetics and operations, including restocking, visual displays, and cleanliness.
  • Ensure compliance with safety protocols during store opening and closing.
  • Inspire team members to excel and fulfill their responsibilities effectively.

Qualifications:

  • Availability for morning/evening shifts, 8-hour workdays, 5 days a week, including at least 1 weekend day.
  • Proven leadership in punctuality, attendance, and adherence to schedules.
  • Ability to forge strong connections with customers and team members.
  • Expertise in customer service, crafting positive experiences, and proactively resolving issues.
  • Strong multitasking skills in a dynamic environment.
  • Quick learner with exceptional organizational and follow-through capabilities.
  • Excellent communication and interpersonal skills.
  • High level of ownership, accountability, and initiative.
  • Willingness to learn new skills and openness to constructive feedback.

Additional Information

Benefits:

  • Health Insurance
  • Paid Time Off
  • Employee Discount
  • 401(k)