IT Support Specialist

2 weeks ago


Denver, Colorado, United States University of Denver Full time
Job Summary

The University of Denver is seeking a highly skilled Part-Time IT Support Specialist to join our team. As a key member of our IT department, you will provide technical support for our faculty, staff, and students, ensuring seamless access to our technology infrastructure.

Key Responsibilities
  • Provide technical support for computer hardware and software, including Windows and Macintosh computers, virtual machines, and printing solutions.
  • Manage Active Directory accounts, Exchange accounts, and other technology systems.
  • Collaborate with IT departmental staff and clients to resolve technical issues and improve system performance.
  • Perform routine maintenance on systems hardware and software, including Windows and Mac operating systems.
  • Audit equipment and maintain inventory records.
Requirements
  • High school diploma or equivalent experience in a related field.
  • Flexibility to work nights, weekends, and holidays.
  • Proficiency in MacOS and Windows-based operating systems.
  • Experience with classroom technology and troubleshooting mobile devices.
  • Excellent customer service skills and ability to work independently.
Preferred Qualifications
  • Bachelor's degree in Information Technology or related field.
  • 2+ years of experience in workstation/client support.
  • Certifications in Apple or Dell hardware repair.
What We Offer

The University of Denver offers a competitive hourly rate and a dynamic work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply.



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