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Desktop Support Specialist

2 months ago

Denver, Colorado, United States IT Managed Services Company Full time
{"h1": "Desktop Support Consultant Job Description"} Job Summary We are seeking a skilled Desktop Support Consultant to manage our client's IT infrastructure and ensure its smooth operation. This is a full-time position, but we will consider part-time. Remote and on-site work is necessary. Travel to clients within the Denver Metro area is required. You must have your own reliable transportation. Key Responsibilities
  • Resolve issues for clients via phone, in person, or electronically
  • Troubleshoot and resolve hardware, software, and network issues for computers, printers, servers, and network devices
  • Perform system upgrades and migrations
  • Monitor system performance and ensure reliability
  • Collaborate with other departments to identify and address IT needs
Required Skills
  • Previous experience in IT services or consulting
  • Ability to build rapport with clients
  • Strong troubleshooting and critical thinking skills
  • Positive and professional demeanor
  • Strong knowledge of Computer Science principles
  • Familiarity with Computer Management tools
  • Ability to anticipate future IT needs and trends
  • Proficiency with Windows 10 and 11, Office applications, and Office 365
  • Certification in relevant IT fields or College degree in related IT fields required
Desired Skills
  • Proficiency with Windows Server 2012 – 2022
  • Proficiency with MAC OSX and/or Linux
  • Working knowledge of Azure AD, Intune, and SharePoint
  • Experience implementing and maintaining firewalls, routers, and switches (Checkpoint, SonicWALL, Cisco)
What We Offer This position offers a competitive salary, benefits package, and opportunities for professional growth. If you are a dedicated IT professional with a passion for technology, we encourage you to apply.