Parking Cashier

2 weeks ago

Lexington, Kentucky, United States Reimagined Parking Full time
Parking Cashier Job Description

Reimagined Parking is seeking a skilled Parking Cashier to join our team at Blue Grass Airport. As a Parking Cashier, you will be responsible for operating a specified parking lot by performing cash transactions and providing excellent customer service.

Key Responsibilities:
  • Perform cash transactions with accuracy and precision
  • Keep cash organized and know what you have on hand
  • Ensure cash and tickets are sorted throughout the day
  • Prepare cash control/summary sheets with accuracy and neatness
  • Report all overages and shortages
  • Plan ahead to have adequate change on hand
  • Complete Reimagined documents completely, accurately, and neatly
  • Keep work environment neat and organized at all times
  • Clean and organize the interior of the booth
  • Clean the booth windows
  • Ensure signage and equipment on the lot is continuously wiped down and free of vandalism and graffiti
  • Walk through the parking lot and pick up any excess garbage and change bags in garbage cans
  • Ensure supplies are properly stacked and organized at all times
  • Maintain a safe and secure work environment
  • Ensure windows and doors are locked and cash is taken with you if you have to leave the booth for any reason
  • Secure your monies and control sheets by putting them in a deposit bag and keeping it secure prior to their deposit
  • Report all odd occurrences or strange persons on the lot to your supervisor immediately
  • Be punctual and ensure that your timecard is punched at the beginning and end of your shift
  • Adhere to the Reimagined Parking dress code for proper attire and grooming
  • Adhere to all company policies and procedures
  • Resolve customer complaints quickly and efficiently
  • Provide exceptional customer service by being pleasant, courteous, and helpful to customers
  • Greet arriving and departing guests in a friendly and courteous manner
  • Use respectful communication to assist guests with their questions, problems, and concerns; relay information to shift or Operations Manager as necessary
  • Issue and/or collect visitor parking tickets
  • Match visitor ticket forms when original tickets cannot be located
  • Complete shift/daily reconciliation of receipts, cash, and charges; accurately account for all funds within the cashier drawer
  • Perform revenue drops following specific location procedures
  • Maintain a clean, orderly, and safe work area in and around the cashier's booth
  • Answer the telephone in a prompt and courteous manner, when required
  • Immediately report any accidents, incidents, or safety concerns to Operations Manager or Shift Lead
  • Communicate professionally at all times with guests, clients, and teammates
  • Other duties as may be assigned
Skills, Knowledge, and Expertise:
  • Excellent customer service and communication skills
  • Ability to verbally communicate with guests
  • Ability to learn quickly and use sound decision-making to thrive in fast-paced environments
  • At least 18 years of age
  • Basic math skills
  • Experience with cash handling is an asset
  • Previous customer service experience, preferred
Benefits:
  • Comprehensive Medical, Dental, and Vision Plans
  • Life and Disability Insurance
  • 401K Plan with Generous Employer Match and Immediate Vesting
  • Generous Paid Time Off (PTO)

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