PT Customer Lead

7 days ago

Lexington, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 400198_external_USA-SC-Lexington
Address: USA-SC-Lexington-918 North Lake Drive
Store Code: Store 01505 Front End (7225255)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. To be friendly, courteous and cooperative with other store associates. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through
excellent customer service.

DUTIES AND RESPONSIBILITIES

Responsibilities:
•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
•Check the bottom of every cart and under all baby seats for items before completing an order
•Follow correct bagging procedures for the correct use of bags by type
•Scan customers' order and handles the payment transaction, per standard practice
•Avoid personal conversations with other associates when customers are present
•Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
•Follow procedures for refunds and error correction
•Make every attempt to maintain accurate cash control
•Follow procedures and performs overrides
•Identify customers needing assistance and offers to take the customer's order to their car including Food Lion To-Go orders (if applicable).
•Maintain alertness and call for assistance when needed to service customers per service standards
•Check prices quickly and accurately
•Is courteous and helpful to other associates
•Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
•Ensure work station and front-end area (if applicable) of the store has a neat and clean presentation
•Report any register malfunction to the Customer Service Manager or MOD
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer-based training (CBT) and training aid courses
•Perform the task of cashier when scheduled or as needed per the surge plan guidelines
•Perform the task of managing the front end in the brief absence of the CSM/ACSM if needed to ensure service standards are maintained
•Perform the task of Food Lion To-Go Runner when scheduled or as needed.
•Ensure check stands are supplied with proper bags, register receipt paper, Catalina coupon paper and restocks cigarette drawers at each check lane
•Find more efficient ways to do the job and seeks to reduce costs and improve labor productivity
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers, smart devices, and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • PT Customer Lead

    2 months ago

    Lexington, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 342102_external_USA-NC-Lexington Address: USA-NC-Lexington-291 Talbert Blvd Store Code: Store 00122 Front End (7206367) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Physical Therapist

    2 months ago

    Lexington, United States Interim HealthCare of Lexington MA Full time

    Physical Therapist (PT) - Home Health  Middlesex, Suffolk and Essex Counties Discover a new lane in therapy where treatments are personal and outcomes are optimal. As a Home Health PT, you’ll help patients regain their strength, manage their pain and reach their goals in a home setting where therapy is customized to their daily lives. As the nation’s...

  • Customer Service Lead

    3 weeks ago

    Lexington, Kentucky, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of customer service representatives.Key...

  • Customer Service Lead

    3 weeks ago

    Lexington, Kentucky, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and experienced Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading a team of Customer Service Representatives.Key Responsibilities:Provide...

  • Customer Service Lead

    3 weeks ago

    Lexington, Kentucky, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a skilled and customer-focused Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example to ensure a positive shopping experience for all customers.Key...

  • Customer Service Lead

    1 week ago

    Lexington, Kentucky, United States Circle K Full time

    Lead Customer Service RepresentativeCircle K is seeking a highly skilled and motivated Lead Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, resolving customer issues, and leading by example.Key Responsibilities:Provide prompt and courteous customer...

  • Customer Service Lead

    6 days ago

    Lexington, Kentucky, United States Burlington Full time

    Customer Service LeadBurlington is seeking a Customer Service Lead to join our team. As a key member of our management team, you will be responsible for ensuring efficient service at the front of lines, communicating promotions and company updates, and monitoring transactions.Key Responsibilities:Direct cashier coverage and customer flow to ensure seamless...

  • PT Sales Associate Cashier

    5 days ago

    Lexington, North Carolina, United States Food Lion Full time

    A Great Career Opportunity at Food LionAhold Delhaize USA, a leading grocery retail group, is seeking a talented individual to join our team as a PT Sales Associate Cashier at Food Lion. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About...

  • PT Sales Associate Cashier

    6 days ago

    Lexington, North Carolina, United States Food Lion Full time

    A Great Career Opportunity at Food LionAhold Delhaize USA, a leading grocery retail group, is seeking a talented individual to join our team as a PT Sales Associate Cashier at Food Lion. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.About...

  • Customer Service Lead

    3 weeks ago

    Lexington, Kentucky, United States Zips Car Wash Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Lead Customer Service Associate at Zips Car Wash. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our Unlimited Wash Club, and ensuring a positive experience for all guests.ResponsibilitiesWelcome and...

  • Cashier PT

    3 weeks ago

    Lexington, Kentucky, United States Bass Pro Shops Full time

    Job Summary:The Cashier PT is responsible for providing exceptional customer service and ensuring a seamless shopping experience for all customers. This role involves operating a Point of Sale (POS) register system, handling customer transactions, and maintaining a clean and organized store environment.Key Responsibilities:Operate a POS register system to...

  • Customer Service Team Lead

    3 weeks ago

    Lexington, Kentucky, United States Meijer Full time

    Job Title: Customer Service Team LeaderMeijer is seeking a highly skilled and experienced Customer Service Team Leader to join our team. As a key member of our store operations team, you will be responsible for leading and developing a team of customer service representatives to deliver exceptional customer experiences and drive sales growth.Key...

  • Customer Service Team Lead

    3 weeks ago

    Lexington, Kentucky, United States Floor & Decor Full time

    Customer Service Supervisor Role at Floor & DecorFloor & Decor is seeking a Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for providing direction to all Customer Service Associates to ensure a highly attentive level of customer service. You will also demonstrate a thorough understanding and compliance...

  • PT - Skilled Nursing Facility - SNF - Physical Therapist

    5 months ago

    Lexington, United States Pioneer Healthcare Services Full time

    Pioneer Healthcare has an amazing opportunity for a 13 week contract. Skilled Nursing Facility - SNF PT who work for Pioneer Healthcare enjoy the positive work environment, and the incredible compensation pay packages. Pioneer Healthcare Services is dedicated to provide the highest quality PTs by providing accurate and timely information, and by being...

  • PT Center Store Associate

    3 weeks ago

    Lexington, North Carolina, United States Food Lion Full time

    Job Title: PT Center Store AssociateFood Lion is seeking a part-time Center Store Associate to join our team. As a Center Store Associate, you will be responsible for providing excellent customer service and maintaining a clean and organized store environment.Key Responsibilities:Provide quality customer service and respond to customer inquiries in a timely...

  • Customer Service Lead

    4 weeks ago

    Lexington, United States Burlington Full time

    Burlington - JobID: D98B7BBB4213416F8EBB8C0B015695DC [Department Manager] As a Customer Service Lead at Burlington, you'll: Direct cashier coverage and customer flow at the front of lines to ensure efficient service; Assist management team in communicating promotions and company updates; Monitor and validate returns, exchanges, check authorizations, voids,...

  • PT - SNF - Lexington, SC

    2 weeks ago

    Lexington, United States Prime HealthCare Staffing Full time

    We need a PT traveler for a skilled nursing facility, must have1 year of SNF, andgeriatric experience. Hours are M-F with a guarantee of 40 hours.This position will start the beginning of November for 13 weeks, 8 hours a day, Monday thru Friday. If interested, please call me at x 088, or email me at as well.Prime HealthCare Staffing is a full service...

  • Part Time School Physical Therapist

    4 weeks ago

    Lexington, United States Soliant Full time

    Job DescriptionJob DescriptionMinimum 1+ years physical therapy experience required.Soliant is working with amazing school districts in Nicholasville, Kentuckyto contract Physical Therapists (PTs). Soliant prides itself upon providing therapist with unrivaled career opportunities, pensation, and customer service way beyond just finding a position.This is a...

  • PT- Physical Therapist

    5 months ago

    Lexington, United States Asheboro Rehabilitation and Healthcare Full time

    Asheboro Rehabilitation and Healthcare - Under New Management!Excellent In-House Rehab Team!Asheboro Rehabilitation And Healthcare Center, located in Asheboro, NC, is a Long Term Care facility that provides quality care to our residents. Join a growing team of successful, happy caregivers who are valued and appreciated.  NOW HIRING:(PT) Physical Therapist...

  • Travel Physical Therapist

    4 days ago

    Lexington, United States GO Healthcare Staffing Inc Full time

    Our client in Lexington KY has a 8HR DAY travel position for an Therapist traveler with current Physical Therapy - PT experience. The ideal candidate must have at least 2 years of experience, with active Therapist license and BLS and/or ACLS (if required) certified by the American Heart Association What makes Go Healthcare Staffing Different? ...