Contract manager

5 months ago


Lexington, United States Relais & Châteaux Full time
Entreprise :

About us

Perfectly nestled in Lexington, Massachusetts, just 15 miles outside Boston, the Inn at Hastings Park provides unrivaled hospitality and exceptional culinary experiences. The Boston area's only Relais & Châteaux property, the Inn features 22 stylishly luxurious accommodations, including a lovingly preserved guest house and barn that merge Lexington's historic heritage and architecture with a contemporary American chic design.

An immersive food and wine destination unlike any other in New England, the Inn provides a delicious respite for those in-the-know, from a transformed seasonal menu at upscale Town Meeting Bistro, to the exclusive Culinary Garden. Inn owner Trisha Pérez Kennealy also shares her passion for teaching in her role as Culinary Educator, offering indoor and outdoor cooking classes for hotel and day guests alike.



Description du poste :

The Rooms Division MIT will receive exposure to/and provide support in all aspects of the Rooms operations including Front Office, Guest Experience, Housekeeping, and other duties to assist in the smooth operation of Rooms. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Responsibilities

• Respond to all guests' requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner.

• Follow up to ensure guest satisfaction.
• Develop employee morale and ensure training of Front Office personnel and execution of Forbes standards.

• Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, close the house as needed, etc.

• Attend daily and monthly Rooms Upselling/Merchandizing meetings. • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

• Ensure that no-show revenue is maximized through consistent and accurate billing.

• Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

• Work closely with Accounting on follow-up items, i.e., rejected credit cards, employee cashiering discrepancies, etc.

• Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming.

• Answer phones as described by Forbes Standards

• Greet and welcome all guests approaching any member of the Front Office team in accordance with Forbes Standards

• Understand hospitality terms.

• Assist in preparation of revenue and occupancy forecasting.

• Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.

• Ensure the proper use of communication etiquette within the department.

• Ensure correct and accurate cash handling at the Front Desk.

• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees.

• Maintain and monitor "Lost and Found" procedures and policies

• Establish and maintain key control system.

• Ensure participation within department for monthly team meeting.

• Focus the Front Office Department on their role in contributing to the guest satisfaction and audit scores.

• Monitor all V.I.P.'s and special guest requests.

• Maintain required pars of all front office and stationary supplies.
• Supervise housekeeping operation

• Monitor cleanliness of rooms as per Forbes Standards

- Paid Time Off of 20 calendar days

- Medical, vision and dental insurance

- 401K

- Discounts at other Relais and Chateaux properties around the world



Description du profil :

Education & Experience:

• At least 1 year of progressive experience in a hotel or related field preferred.

• College course work in related field helpful.

• Computer knowledge/skills required.


  • Contract Manager

    1 month ago


    Lexington, Kentucky, United States Choctaw Global Full time

    Job Summary/Objective:The Contract Manager plays a pivotal role in overseeing all aspects of contract management, financial resource allocation, and dispute resolution for the worksite throughout the contract lifecycle. As a central point of contact for contract-related matters, this role involves managing the cost, schedule, and technical performance of...

  • Contract Manager

    1 week ago


    Lexington, Kentucky, United States Choctaw Global Full time

    Job Summary/Objective:The Contract Manager plays a pivotal role in overseeing all aspects of contract management, financial resource allocation, and dispute resolution for the worksite throughout the contract lifecycle. As a central point of contact for contract-related matters, this role involves managing the cost, schedule, and technical performance of...

  • Contract Manager

    5 months ago


    Lexington, United States Choctaw Global Full time

    JOB SUMMARY/OBJECTIVE: The Contracts Manager plays a crucial role in overseeing all aspects of contract management, financial resource allocation, and dispute resolution for the worksite throughout the contract lifecycle. Serving as a central point of contact for contract-related matters, this role involves managing the cost, schedule, and technical...

  • Contract Manager

    3 weeks ago


    Lexington, Kentucky, United States Choctaw Global Full time

    Job Summary/Objective:The Contract Manager plays a crucial role in overseeing all aspects of contract management, financial resource allocation, and dispute resolution for the worksite throughout the contract lifecycle. Serving as a central point of contact for contract-related matters, this role involves managing the cost, schedule, and technical...


  • Lexington, Kentucky, United States Lockheed Martin Corporation Full time

    Job DescriptionLockheed Martin Corporation is seeking a highly skilled Senior Contracts Manager to join our team. As a key member of our Contracts team, you will be responsible for all aspects of contract performance, including shaping and strengthening customer relationships, collaborating with internal functional partners on capture and implementation...


  • Lexington, Kentucky, United States Lockheed Martin Corporation Full time

    Job SummaryWe are seeking a highly skilled Senior Contracts Manager to join our team at Lockheed Martin Corporation. As a key member of our Contracts team, you will be responsible for leading all aspects of contract performance, including shaping and strengthening customer relationships, collaborating with internal functional partners on capture and...


  • Lexington, Kentucky, United States Lockheed Martin Full time

    Job DescriptionLockheed Martin is seeking a highly skilled Senior Contracts Manager to join our team. As a key member of our Contracts team, you will be responsible for leading all aspects of contract performance, including shaping and strengthening customer relationships, collaborating with internal functional partners on capture and implementation...


  • Lexington, Kentucky, United States NANA Regional Corp Full time

    Job SummaryNANA Regional Corp is seeking a highly skilled Senior Contracts Manager to join our team. As a key member of our organization, you will be responsible for managing all financial resources and ensuring the maintenance of applicable documents and records in support of large programs and projects.ResponsibilitiesAssist in the management of all...


  • Lexington, Kentucky, United States AEG Full time

    About the RoleWe are seeking a highly organized and detail-oriented Contract Manager/Paralegal to join our team in Lexington, KY. This individual will play a pivotal role in supporting the General Counsel in all areas of legal operations, including drafting and negotiating sponsorship and other business agreements, ensuring compliance with state and federal...

  • Contract Manager

    1 month ago


    Lexington Park, Maryland, United States Compass Systems Inc Full time

    Job SummaryWe are seeking a highly skilled Contracts Manager to oversee the entire lifecycle of contracts, from drafting to negotiation and execution. The successful candidate will direct and manage the Contracts Department, overseeing an active contract portfolio, and interface with contracting officers, technical points of contact, subcontractors, and...


  • Lexington Park, Maryland, United States Spalding Consulting Full time

    Spalding Consulting is a professional services company delivering cutting-edge solutions to the Department of Defense since 2001. Our expert-level solutions include software development, information technology, program management, financial management, and business intelligence services. We offer competitive compensation, career development, flexible work...


  • Lexington, Kentucky, United States Nana Regional Corporation Full time

    Job Title: Contracts ManagerNana Regional Corporation is seeking a skilled Contracts Manager to join our team.Key Responsibilities:Assist in the management of all financial resources, ensuring effective allocation and utilization.Support the Senior Director in logistics and personnel accounting functions, providing expert advice and guidance.Maintain...


  • Lexington, Kentucky, United States Appalachian Regional Healthcare Full time

    Job Summary:The IT Analyst will provide critical support to internal staff and external vendor representatives, ensuring seamless financial management, invoicing, contracting, and budget compliance. This role requires a multi-disciplined professional with excellent analytical and communication skills.Key Responsibilities:• Oversee IT invoice processing,...


  • Lexington, Kentucky, United States Appalachian Regional Healthcare Full time

    **Job Summary**The IT Contract Specialist will provide critical support to internal staff and external vendor representatives at Appalachian Regional Healthcare. This role is responsible for ensuring the accuracy and efficiency of financial management, invoicing, contracting, and budget compliance.**Key Responsibilities**Oversee the submission and approval...


  • Lexington, Kentucky, United States Galls Full time

    Job Title: Senior Contract SpecialistGalls, LLC is a leading provider of uniforms and equipment to public safety professionals with a national presence in over 80 locations across the United States. With over 50 years of experience in the industry, we are committed to delivering exceptional service and support to our customers.Job Summary:The Senior Contract...


  • Lexington, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in search of a Contracts Administrator to be a part of our team, primarily based in LEXINGTON, Kentucky. This role offers a short term contract employment opportunity in the industry. As a Contracts Administrator, you will be responsible for various tasks including data entry, lease abstraction, and transitioning to...


  • Lexington, United States Galls Full time

    Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the industry, it is easy to see why. We are PROUD to Serve America’s public safety professionals by providing the broadest selection of uniforms,...


  • Lexington, United States Galls Full time

    Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the industry, it is easy to see why. We are PROUD to Serve America’s public safety professionals by providing the broadest selection of uniforms,...


  • Lexington, United States Galls Full time

    Galls, LLC is the largest and fastest growing supplier of uniforms and equipment to public safety professionals with a national presence in more than 80 locations across the nation. With over 50 years in the industry, it is easy to see why. We are PROUD to Serve America’s public safety professionals by providing the broadest selection of uniforms,...


  • Lexington, Kentucky, United States Appalachian Regional Healthcare Full time

    Job SummaryThe IT Contract Specialist will provide critical support to internal staff and external vendor representatives by ensuring accurate and efficient financial management, invoicing, and contracting processes.Key ResponsibilitiesOversee the submission and approval process for IT contractsReview and audit vendor invoices for accuracy and...