Customer Service Representative

2 months ago


Lexington, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide fast, easy, and friendly service to customers, ensuring a positive shopping experience
  • Assist customers with their purchases, answering questions and resolving issues in a professional and courteous manner
  • Unload customers' groceries from carts to belts, ensuring efficient and accurate checkout processes
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures, using the correct type of bags for each item
  • Scan customers' orders and handle payment transactions, following standard procedures
  • Maintain accurate cash control, handling cash, checks, coupons, gift cards, and other forms of payment
  • Follow procedures for refunds and error correction, ensuring a smooth and efficient checkout process
  • Identify customers needing assistance and offer to take their order to their car, including Food Lion To-Go orders
  • Maintain a clean and organized store environment, retrieving shopping carts from the parking lot and cart corrals
  • Report any register malfunctions or cleaning issues to the Customer Service Manager or MOD
Requirements
  • High school graduate or equivalent preferred
  • Effective communication and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to perform the technical requirements of cashier and service center
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Working Conditions

The Customer Service Representative will work in a fast-paced retail environment, with frequent interactions with customers and colleagues. The position requires standing for long periods, frequent walking, and the ability to lift up to 50 pounds. The representative must be able to work in extreme hot or cold temperatures for up to 20 minutes at a time.

Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all associates and applicants.



  • Lexington, North Carolina, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company with a passion for providing exceptional customer service and quality food. Our team members are the backbone of our success, and we're looking for talented individuals to join our crew.Job DescriptionWe're seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a...


  • Lexington, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...


  • Lexington, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities• Provide fast,...


  • Lexington, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will play a vital role in providing fast, easy, flexible, and friendly service to our customers. You will be responsible for assisting customers, unloading groceries, checking prices, and handling payments. Additionally, you will be expected to maintain a clean and organized work environment,...


  • Lexington, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will be courteous and helpful to other associates, and maintain a neat and clean appearance while adhering to the Food Lion dress...


  • Lexington, South Carolina, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.Key Responsibilities:Provide...


  • Lexington, South Carolina, United States Circle K Stores, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Lexington, South Carolina, United States Teleperformance USA Full time

    {"title": "Customer Service Representative", "description": "About the RoleAs a Customer Service Representative at Teleperformance USA, you will be the face of our company, providing exceptional service to our clients and their customers. Your primary responsibility will be to respond to customer inquiries, resolve issues, and provide solutions that meet...


  • Lexington, South Carolina, United States Teleperformance USA Full time

    Job Title: Bilingual (Spanish/English) Customer Service Representative - OnsiteTeleperformance USA is seeking a highly motivated and customer-focused Bilingual (Spanish/English) Customer Service Representative to join our team in Columbia, South Carolina.About the RoleAs a Customer Service Representative, you will be the primary point of contact for...


  • Lexington, South Carolina, United States Teleperformance USA Full time

    About the RoleAs a Customer Service Representative at Teleperformance USA, you will be the face of our company, interacting with customers from all walks of life. Your primary responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. You will handle and carefully respond to all customer inquiries, providing...


  • Lexington, South Carolina, United States Teleperformance USA Full time

    About Teleperformance USAWe are a global digital business services company that delivers innovative solutions to help businesses thrive in a rapidly changing world.Our team is passionate about providing exceptional customer experiences, and we're looking for talented individuals to join us in this mission.Job SummaryWe are seeking a Customer Service...


  • Lexington, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Customer Service RepAs a valued member of our team, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders using our technology and Point of Sales...


  • Lexington, North Carolina, United States McDonald's Full time

    McDonald's Service Team Member Job DescriptionWe're looking for a Service Team Member to join our McDonald's team. As a key member of our crew, you'll play a vital role in delivering exceptional customer service and ensuring a smooth dining experience for our guests.Key Responsibilities:Greet customers with a smile and provide a warm welcome to our...


  • Lexington, North Carolina, United States McDonald's Full time

    McDonald's Team Member OpportunityWe're looking for a motivated and friendly individual to join our team as a Service Team Member at McDonald's. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.Key Responsibilities:Greet customers with a smile and provide a warm...


  • Lexington, North Carolina, United States Family Dollar Full time

    Customer Service Representative Job DescriptionAs a Customer Service Representative at Family Dollar, you will be responsible for providing exceptional service to customers. Your primary goal is to ensure that every customer leaves the store satisfied with their shopping experience.Key Responsibilities:Provide excellent customer service by greeting...


  • Lexington, North Carolina, United States McDonald's Full time

    About the JobWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Leader at McDonald's. As a Guest Experience Leader, you will be responsible for creating a positive and welcoming experience for our customers, ensuring that they receive exceptional service and have a memorable dining experience.Key...


  • Lexington, South Carolina, United States Jim Hudson Automotive Group Full time

    Job OpportunityJim Hudson Automotive Group is seeking a motivated and enthusiastic Part-time Receptionist to serve as a front-line representative for the dealership.Key Responsibilities:Greet customers as they enter the showroom and determine the nature of their visit.Provide information and answer basic customer inquiries.Direct customers to the correct...


  • Lexington, South Carolina, United States Jim Hudson Automotive Group Full time

    Job OverviewJim Hudson Automotive Group is seeking a motivated and enthusiastic Part-time Receptionist to serve as a front-line representative for the dealership.We value our employees and invest in their success.Pay rate: $14/hrSchedule: Monday-Friday, 4-8PM; Saturday, 8:30-6:30PMEmployee Assistance ProgramCorporate ChaplainChristmas BonusCareer advancement...


  • Lexington, North Carolina, United States McDonald's Restaurants Full time

    Unlock Your AmbitionWe believe in empowering individuals to pursue their passions. If you're seeking a part-time opportunity that complements your full-time goals, we have an exciting chance for Guest Experience Leaders to join our team in a restaurant setting.Key Responsibilities:Deliver exceptional customer serviceCollaborate with the team to achieve...


  • Lexington, South Carolina, United States Hal Girard - State Farm Agency Full time

    Job DescriptionAt Hal Girard - State Farm Agency, we are seeking a skilled Customer Service Professional to join our team as a Licensed Insurance Customer Service Representative. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a strong background in customer service.Key...