Customer Service Representative

4 weeks ago

Lexington, North Carolina, United States Food Lion Full time
Job Summary

As a Customer Service Representative at Food Lion, you will be responsible for providing fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. You will be courteous and helpful to other associates, and maintain a neat and clean appearance while adhering to the Food Lion dress code.

Key Responsibilities

• Provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience

• Greet each customer and use their name whenever possible

• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together

• Check the bottom of every cart and under all baby seats for items before completing an order

• Follow correct bagging procedures for the correct use of bags by type

• Scan customers' order and handle the payment transaction, per standard practice

• Avoid personal conversations with other associates when customers are present

• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers

• Follow procedures for refunds and error correction

• Make every attempt to maintain accurate cash control

• Follow procedures and perform overrides

• Identify customers needing assistance and offer to take the customer's order to their car

• Maintain alertness and call for assistance when needed to service customers per service standards

• Check prices quickly and accurately

• Be courteous and helpful to other associates

• Wear the Food Lion uniform with apron, complete with name badge, when on duty, and have a neat and clean appearance while adhering to the Food Lion dress code

• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice

• Ensure work station and front end area of the store has a neat and clean presentation

• Report any register malfunction to the Customer Service Manager or MOD

• Ensure the MVP savings center KIOSK is filled with paper and properly working

• Adhere to all company guidelines, policies and standard practices

• Observe and correct all unsafe conditions that could cause associate or customer accidents

• Notify QA of any cleaning issues or maintenance required on front end

• Successfully complete computer based training (CBT) and training aid courses

• Perform all other duties as assigned

Requirements

• High school graduate or equivalent preferred

• Effective communication and customer service skills

• Ability and willingness to learn multiple tasks and technical requirements of the job

• Ability to perform the technical requirements of cashier and service center

• Must meet minimum age requirements to perform specific job functions

• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements

• Ability to use computers and other communication systems required to perform job functions

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

• Pull or push up to 75 lbs. on occasion

• Stand 100% of the time, frequently walking short distances

• Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

• Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check ID cards, checks, invoices and other written documents

• Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Customer Service Representative

    4 weeks ago

    Lexington, North Carolina, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryWe are seeking a skilled and friendly Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide...

  • Customer Service Representative

    1 month ago

    Lexington, North Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-end team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities• Provide fast,...

  • Customer Service Representative

    4 weeks ago

    Lexington, North Carolina, United States Food Lion Full time

    Job SummaryAs a Customer Service Representative at Food Lion, you will play a vital role in providing fast, easy, flexible, and friendly service to our customers. You will be responsible for assisting customers, unloading groceries, checking prices, and handling payments. Additionally, you will be expected to maintain a clean and organized work environment,...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Teleperformance USA Full time

    About the RoleAs a Customer Service Representative at Teleperformance USA, you will be the face of our company, interacting with customers from all walks of life. Your primary responsibility will be to find innovative ways to respond to varying questions, issues, and concerns. You will handle and carefully respond to all customer inquiries, providing...

  • Customer Service Representative

    4 weeks ago

    Lexington, North Carolina, United States McDonald's Full time

    McDonald's Team Member OpportunityWe're looking for a motivated and friendly individual to join our team as a Service Team Member at McDonald's. As a key member of our crew, you'll play a vital role in delivering exceptional customer experiences and helping us achieve our business goals.Key Responsibilities:Greet customers with a smile and provide a warm...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Jim Hudson Automotive Group Full time

    Job OverviewJim Hudson Automotive Group is seeking a motivated and enthusiastic Part-time Receptionist to serve as a front-line representative for the dealership.We value our employees and invest in their success.Pay rate: $14/hrSchedule: Monday-Friday, 4-8PM; Saturday, 8:30-6:30PMEmployee Assistance ProgramCorporate ChaplainChristmas BonusCareer advancement...

  • Customer Service Team Representative

    1 month ago

    Lexington, North Carolina, United States McDonald's Restaurants Full time

    Unlock Your AmbitionWe believe in empowering individuals to pursue their passions. If you're seeking a part-time opportunity that complements your full-time goals, we have an exciting chance for Guest Experience Leaders to join our team in a restaurant setting.Key Responsibilities:Deliver exceptional customer serviceCollaborate with the team to achieve...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Hal Girard - State Farm Agency Full time

    Job DescriptionAt Hal Girard - State Farm Agency, we are seeking a skilled Customer Service Professional to join our team as a Licensed Insurance Customer Service Representative. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and have a strong background in customer service.Key...

  • Customer Service Ambassador

    4 weeks ago

    Lexington, South Carolina, United States Circle K Stores, Inc. Full time

    Store Details: Store 2723254 is located at 1019 S Lake Dr, Lexington, South Carolina 29073. We are seeking a Customer Service Representative to work a flexible schedule. As a Customer Service Representative, you will be the face of our company, providing exceptional customer service to our clients. Key Responsibilities: Provide customer service to clients in...

  • Licensed Insurance Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Staff My Agency Full time

    Position OverviewWe are seeking a qualified professional to join our team as a Licensed Customer Service Representative - State Farm Agent Team Member. This role requires an active Property and Casualty license.Key ResponsibilitiesEstablish customer relationships and follow up with customers as needed.Provide prompt, accurate, and friendly customer service,...

  • Customer Service Liaison

    4 weeks ago

    Lexington, South Carolina, United States UniFirst Full time

    Key Responsibilities:As a Customer Service Representative at UniFirst, you will handle telephone inquiries, take orders over the phone, and perform data entry tasks. Additionally, you will provide inside support to sales representatives, help resolve customer issues, process credits and exchanges, and collect accounts receivables. You will also receive...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Key responsibilities include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to customers. Additionally, you...

  • Customer Service Ambassador

    4 weeks ago

    Lexington, South Carolina, United States Circle K Stores, Inc. Full time

    We are seeking a Customer Service Representative to provide exceptional customer experiences in our retail environment. Key responsibilities include:Providing timely and effective assistance to customersResolving customer complaints and concerns in a professional mannerWorking collaboratively with colleagues to achieve sales and customer satisfaction goalsAs...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Robbie Streett - State Farm Agent Full time

    Job OverviewAre you a customer-focused individual looking for a challenging role? As a State Farm Agent Team Member, you will play a key part in providing exceptional service to our customers. Your primary responsibility will be to establish and maintain strong relationships with our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Director

    4 weeks ago

    Lexington, North Carolina, United States NorthPoint Search Group Inc Full time

    Customer Service Director - Manufacturing OperationsOur client, a leading international manufacturer, is seeking an experienced Customer Service Director to lead their manufacturing operations team. The ideal candidate will have a strong background in customer service and manufacturing, with excellent leadership and communication skills.Key Responsibilities:...

  • Customer Service Associate

    4 weeks ago

    Lexington, South Carolina, United States Circle K Stores, Inc. Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:* Provide excellent customer service and...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Target Full time

    Key Responsibilities: • Create a welcoming experience for every guest by authentically greeting and engaging in friendly conversation throughout each transaction. • Welcome guests into self-checkout and provide assistance as needed, ensuring a seamless shopping experience. • Scan and bag all guest items efficiently, maintaining a high level of...

  • Customer Service Representative

    4 weeks ago

    Lexington, South Carolina, United States Massage Envy Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and supporting clinic flow.Key Responsibilities:Provide outstanding customer service and...

  • Customer Service Associate

    4 weeks ago

    Lexington, South Carolina, United States Circle K Full time

    Customer Service Role at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Key responsibilities include operating a cash register, performing multi-function operations of fuel consoles and lottery machines, and...

  • Customer Service Associate

    4 weeks ago

    Lexington, South Carolina, United States Circle K Full time

    Key Responsibilities:• Provide prompt and courteous customer service to ensure a positive shopping experience.• Operate a cash register to accurately process sales and handle customer transactions.• Maintain a clean and safe store environment by inspecting facilities and equipment regularly.• Perform multi-function operations of fuel consoles,...