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Account Operations Manager

2 months ago

Reno, Nevada, United States Gainwell Technologies Full time

About This Role

Gainwell Technologies is seeking a skilled Healthcare Operations Delivery Manager to join our team. As a key member of our operations team, you will be responsible for delivering high-quality services to our clients in the healthcare industry.

Key Responsibilities

  • Lead the delivery of operational services to clients, ensuring timely and effective execution of projects and initiatives.
  • Manage and develop a team of professionals to achieve business objectives and meet client expectations.
  • Develop and implement process improvements to increase efficiency and reduce costs.
  • Collaborate with cross-functional teams to identify and address operational issues and opportunities.
  • Provide exceptional client service, ensuring high levels of satisfaction and loyalty.
  • Manage budgets and resources to achieve business objectives and meet client expectations.
  • Stay up-to-date with industry trends and best practices, applying knowledge to improve operational performance.

Requirements

  • 5+ years of experience in healthcare operations, with a focus on account management and delivery.
  • Proven track record of leading high-performing teams and delivering results in a fast-paced environment.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to travel to client sites as needed.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading healthcare technology company.