Administrative Support Specialist

3 weeks ago


Pasadena, California, United States EF International Language Campuses-Summer Camps Full time
About the Role

We are seeking a highly organized and customer-focused individual to join our team as an Administrative Coordinator. This role will provide exceptional support to students during their summer camp experience.

Responsibilities
  • Welcome students to the EF school and ensure a high level of customer service and student satisfaction.
  • Answer student queries and help with student welfare issues.
  • Assist with processing and documentation of activity purchases, room keys, and lost and found.
  • Direct students to appropriate staff member to help with activities, accommodations, or academics.
  • Manage student and staff package retrieval via the campus mailroom, while keeping the space organized.
  • Deal with problems and emergency situations should they arise.
  • Effectively communicate with colleagues from all over the world.
  • Assist with school-wide initiatives and events.
Requirements
  • Experience in a customer-facing environment, ideally with young people.
  • Approachable and friendly with excellent interpersonal skills.
  • Service minded and quality oriented - excellent communicator.
  • Capable of using your own initiative.
  • Patient and empathetic towards individuals from many different cultures and ages, with limited English skills.
  • Have authorization to work in the country of employment.
  • Complete fluency in English.
  • Applicants must be age 21 or older.
About EF International Language Campuses-Summer Camps

EF is the world's leading educational travel provider with over 55 years of experience. Our International Summer Schools offer young learners the opportunity to spend 2 - 4 weeks in North America, improving their English language skills in a robust program while participating in a full-activity program of sports, discos, parties, excursions, and lots more.

Benefits
  • Continuous professional development.
  • Work in a truly international environment.
  • Staff are encouraged to innovate, take ownership of their ideas and bring them to fruition.
  • The potential for future career opportunities with EF.
Perks

This is the most fun, high caliber place you'll ever work. Ask any employee why they love EF (whether they've been here 10 minutes or 10 years) and they'll probably tell you the same thing: it's the people. When you work at EF, you join a purpose-driven, international and energetic community that thrives on continuous learning, fearless innovation and mutual support.



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