In-Home Supportive Services Specialist
3 days ago
In-Home Supportive Services (IHSS) is seeking a dedicated In-Home Supportive Services Specialist to join their team in Pasadena, CA. This role requires a highly organized and compassionate individual who can work effectively with high-needs IHSS recipients, providing emotional support and practical assistance in emergency situations or navigating public assistance programs.
Key Responsibilities:
- Handle inbound calls and correspondence
- Provide accurate and timely responses to customer inquiries
- Enter information into the database
- Collaborate with staff members to ensure seamless operations
Requirements:
- Bachelor's degree in Social Work or related field (Psychology, Sociology, Counseling)
- 1-3 years' experience in social work or homecare administration
- Previous Call Center or Customer Service experience
- Microsoft Office proficiency
Compensation: $25-28 per hour, based on experience and qualifications. Benefits include opportunities for career growth and professional development.
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