In-Home Supportive Services Specialist

3 days ago


Pasadena, California, United States Kelly Services Full time

In-Home Supportive Services (IHSS) is seeking a dedicated In-Home Supportive Services Specialist to join their team in Pasadena, CA. This role requires a highly organized and compassionate individual who can work effectively with high-needs IHSS recipients, providing emotional support and practical assistance in emergency situations or navigating public assistance programs.

Key Responsibilities:

  • Handle inbound calls and correspondence
  • Provide accurate and timely responses to customer inquiries
  • Enter information into the database
  • Collaborate with staff members to ensure seamless operations

Requirements:

  • Bachelor's degree in Social Work or related field (Psychology, Sociology, Counseling)
  • 1-3 years' experience in social work or homecare administration
  • Previous Call Center or Customer Service experience
  • Microsoft Office proficiency

Compensation: $25-28 per hour, based on experience and qualifications. Benefits include opportunities for career growth and professional development.


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