Retail Sales Associate

3 days ago


Concord, California, United States Rockler Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Rockler Woodworking. As a key holder, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.

Key Responsibilities
  • Customer Service: Greet and engage with customers, assess their needs, and provide solutions to their problems.
  • Sales and Inventory Management: Work with cash registers, process payments, and maintain accurate inventory levels.
  • Store Maintenance: Clean and restock the store, including facing, dusting, and general housekeeping.
  • Key Holder Responsibilities: Open and close the store, perform management tasks, and assist with receiving, pricing, and merchandising.
Requirements
  • Excellent Customer Service Skills: Provide exceptional customer service and ensure a positive shopping experience.
  • Woodworking Knowledge: Have a working knowledge of woodworking tools and equipment, and be able to answer customer questions.
  • Communication Skills: Possess excellent listening and communication skills, and be able to work effectively with customers and colleagues.
  • Physical Demands: Ability to stand for long periods, lift up to 50 lbs, and safely participate in team lifting.
  • Availability: Flexibility to work a 5-day retail schedule, including weekends and holidays.
Benefits
  • Competitive Pay and Benefits: Receive competitive pay and benefits, including health, dental, and vision insurance.
  • 401(k) Plan: Participate in our 401(k) profit-sharing plan with company match.
  • Employee Discounts: Enjoy excellent employee discounts on Rockler products and services.
  • Employee Assistance Program: Access to our employee assistance program for support and resources.


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