Parts Sales Associate

4 days ago


Concord, California, United States Concord Nissan Full time

We are seeking a highly skilled and detail-oriented Parts Sales Associate to join our team at Concord Nissan. As a key member of our parts department, you will play a crucial role in providing exceptional customer experiences and supporting our team's success.

Responsibilities
  • Manage the parts sales process from start to finish, ensuring accuracy and efficiency.
  • Communicate with customers on parts status, providing timely and effective updates.
  • Collaborate with staff and customers in a friendly and professional manner, building strong relationships and trust.
  • Utilize the parts department computer system to efficiently manage orders and inventory.
  • Review body shop estimates to ensure accuracy and compliance with pricing guidelines.
  • Provide high-level service to internal and external customers, meeting their needs and exceeding expectations.
  • Pull and fill orders from stock, maintaining a high level of accuracy and efficiency.
  • Conduct weekly bin checks to ensure stock accuracy and notify the parts manager of any discrepancies.
  • Locate out-of-stock parts from external sources and submit emergency orders as needed.
  • Ensure all internal requests for parts are billed on service repair orders.
  • Receive payment from retail customers or obtain credit authorization, maintaining a high level of professionalism and customer satisfaction.
  • Set up orders for daily shipment, delivery, or pick-up, ensuring timely and efficient processing.
What We Offer
  • Competitive compensation and benefits package, including medical, dental, and vision insurance.
  • 401(k) savings plan with company match.
  • Paid vacation and company holidays.
  • Ongoing professional development and training opportunities.
  • Employee discounts and a family-friendly culture.
  • Career growth and internal promotions opportunities.
  • Custom and competitive wage plans.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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