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Sales Associate

2 months ago

Concord, California, United States Gap Inc. Full time

About the Role

In this position, you will play a key role in delivering exceptional customer experiences by providing top-notch service and product knowledge. As a sales associate, you will be responsible for engaging with customers, building brand loyalty, and driving sales growth.

Key Responsibilities:

  • Develop and maintain in-depth knowledge of our products and services to effectively communicate with customers and meet their needs.
  • Provide exceptional customer service by listening to customers, responding to their inquiries, and resolving issues in a timely and professional manner.
  • Work collaboratively with the store leadership team to achieve sales goals, manage inventory, and maintain a clean and organized store environment.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping experience.
  • Stay up-to-date on company policies, procedures, and product knowledge to provide accurate information to customers.
  • Contribute to a positive and inclusive store culture by promoting teamwork, respect, and open communication among colleagues.

Requirements:

  • High school diploma or equivalent required; prior retail experience preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, meet sales goals, and maintain a high level of productivity.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • A competitive hourly wage and opportunities for advancement within the company.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A 401(k) retirement plan with company match.
  • Employee discounts on Gap Inc. products and services.