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PT Retail Customer Experience Manager

1 month ago

Hartford, Connecticut, United States Marshalls Full time
Customer Experience Supervisor at Marshalls

As a Customer Experience Supervisor at Marshalls, you will be responsible for creating a positive internal and external customer experience. This includes training and coaching Associates on personalizing the customer experience while promoting loyalty programs.

Key Responsibilities:
  • Create a positive internal and external customer experience
  • Train and coach Associates on personalizing the customer experience
  • Assign registers and support and respond to POS coverage needs
  • Coordinate breaks for all Associates
  • Address customer concerns and issues

Marshalls is committed to providing a positive and inclusive work environment. We are an equal opportunity employer and welcome applications from diverse candidates.