Banquet Manager
1 week ago
Job Summary:
The Banquet Manager is responsible for overseeing all aspects of banquets and events, ensuring exceptional quality and customer service. This role involves managing personnel, setting up and cleaning function rooms, and coordinating with various departments to deliver seamless events.
Key Responsibilities:
- Manage banquet staff, including hiring, training, and performance evaluations
- Set up and inspect function rooms to ensure client specifications are met
- Oversee the clean-up process and proper storage of equipment
- Communicate effectively with kitchen, service, and engineering staff to ensure timely execution of events
- Process billing and payroll information with accuracy
- Maintain inventory of supplies and linens
Requirements:
- High School diploma or equivalent experience
- Minimum of 2 years supervisory experience in food and beverage
- Comprehensive knowledge of food and beverage preparation, service standards, and guest relations
- Prior experience ensuring a safe work environment
Preferred Qualifications:
- Previous banquet supervisory experience
- Strong leadership skills and proven teamwork
- Projects a professional image that inspires trust and confidence
Physical Requirements:
- Able to lift up to 30 lbs.
- Able to bend, stretch, and twist
- Able to stand for long periods of time
Equal Opportunity Employer:
Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates.
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