Regional Chiller Technical Support Expert
1 week ago
We are looking for a highly skilled Sr Product Technical Support Regional Engineer to join our team at Johnson Controls. The successful candidate will be responsible for providing technical support and guidance to our customers and field sales and service organization on a global basis.
About the Role
The ideal candidate will have a strong background in HVACR products and systems, with a proven track record of analyzing and solving complex product system problems. You will be accountable for creating and maintaining technical service bulletins, service letters, and updates to our solutions database, as well as providing timely and high-quality product service literature and technical support case notes.
Your Key Responsibilities
- Provide technical support and guidance to customers and field sales and service organization on a global basis.
- Create and maintain technical service bulletins, service letters, and updates to our solutions database.
- Develop and maintain 'a customer for life' approach.
Salary and Benefits
We offer a competitive salary of $118,000 per annum, paid vacation/holidays/sick time, comprehensive benefits package including 401K, medical, dental, and vision care, and an encouraging and collaborative team environment.
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