Senior Business Analyst, Global Data Governance Lead

4 weeks ago

Tempe, Arizona, United States Circle K Stores, Inc. Full time

Job Summary:

The Senior Business Analyst, Global Data Governance, will play a key role in implementing Circle K's enterprise-wide data governance practices. This includes documenting business requirements within the Global Analytics & Insights organization.

This role requires a strong technical and business process documentation and problem-solving skills to work closely with the product team, information technology, and the business. The successful candidate will have experience with Agile software development processes.

Responsibilities/Accountabilities:

  • Conceptualize and develop business requirements using technical expertise, working with technology teams on data architecture, data modeling, and data integration activities.
  • Analyze and review completed integrations and technical designs to confirm that the outcome of the integration has met the business requirements and organizational needs.
  • Create and deliver business documentation that explains upcoming or existing integrations to non-technical individuals in support of adoption and change management activities.
  • Elicit, analyze, and prioritize business-level and functional project requirements.
  • Document business requirements in the form of user stories with full explanations of expectations and detailed acceptance criteria.
  • Act as a liaison between Information Technology & Business teams by leading and facilitating cross-functional business requirement gathering sessions to identify system requirements and capabilities to support execution of business objectives.
  • Collaborate with information technology and the business in identifying and developing short-term and long-term solutions to improve the business, including the development of project options in support of proposed changes.
  • Lead working groups to ensure that Circle K objectives are strategically aligned and supporting internal customer needs.
  • Define and develop business process workflow diagrams and data flow diagrams to identify, supplement, and clarify business requirements.
  • Assist with user acceptance testing as required.
  • Communicate regularly with key stakeholders, subject matter experts, and the project team to ensure alignment, understand progress against deliverables, and identify issues and solutions as needed.

Knowledge, Skills, and Other Qualifications Required:

  • 4+ years of experience as a business analyst or technical analyst within the Data Governance, Master Data, and/or Information Management discipline.
  • Past experience as a technical developer for Data Governance or Information Management solutions is highly desired.
  • Well-versed in Agile methodologies, with experience using tools such as JIRA and Confluence.
  • Strong facilitation skills, with the ability to present findings and communicate to technical and non-technical audiences.
  • Experience in process management, process improvement strategies, and project management.
  • Strong Microsoft Excel skills required, including the ability to create and utilize v-lookups, pivot tables, and other complex formulas.
  • Experience writing complex SQL queries in support of data research and understanding is required.
  • Integration pipeline and other development experience is highly desired.
  • Ability to self-manage while consistently exercising good judgment and maturity.
  • Ability to appropriately manage confidential departmental and corporate information.
  • Ability to work in a high-stress, fast-paced environment managing multiple projects and personnel simultaneously. Must possess ability to prioritize conflicting duties and maintain timeline integrity for projects and tasks.
  • Initiative and strive for continuous improvement - Proven ability to participate in implementing innovative ideas, projects, and business solutions.
  • Ability to anticipate situations, tools needed, and potential obstacles through critical thinking and review of business performance.
  • Ability to gather process information and make recommendations and decisions based on data and findings.
  • Ability to produce high-quality work products, with consistency, accuracy, and completeness.
  • Ability to listen effectively, process information, ask appropriate questions for clarification, and execute tasks accordingly.

Education/Training Required:

  • Bachelor's Degree in business, technology, engineering, or a related field.
  • High school diploma or equivalent required.
  • Effectively communicate in English, in both written and oral forms.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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