Senior Technical Project Manager

2 weeks ago

Boston, Massachusetts, United States Pointr Full time
Job Overview

Company Background

Pointr stands at the forefront of Indoor Mapping, Location, and Analytics, recognized as the innovator behind AI-driven map creation. With a portfolio of over 20 patents, our Pointr MapsTM platform serves millions of users monthly across various sectors including corporate offices, retail spaces, airports, and healthcare facilities.

As a preferred partner for Fortune 100 companies, we have successfully deployed our solutions across more than 30 countries, covering billions of square feet. Our organization thrives on the principles of Ownership, Harmony, and Scale, and we seek team members who embody Passion, Kindness, and a No-Ego mindset.

Position Summary

The Technical Project Manager (TPM) plays a crucial role in ensuring the success of our clients. This position requires excellent communication skills, robust technical expertise, and a talent for problem-solving.

At Pointr, we empower our TPMs to collaborate with clients and internal teams to deliver exceptional indoor technology solutions. The ideal candidate will thrive in a dynamic, flat organizational structure and be motivated by the opportunity to leverage innovative technology to shape the future of indoor experiences.

Key Responsibilities

  • Oversee requirements gathering, project planning, implementation, and deployment support for our global clientele.
  • Engage proactively with commercial and technical stakeholders, providing education on Pointr's solutions and deployment processes while being a vital partner in their success.
  • Work closely with developers, designers, and deployment managers to ensure seamless integration of Pointr's technology with client applications.
  • Analyze and troubleshoot hardware and software issues alongside Pointr's delivery teams to guarantee solution quality and longevity.
  • Conduct client status meetings to manage the scope and timeline of multiple concurrent deployments.
  • Master Pointr's product suite to better assist clients in utilizing our technology and contribute to our product roadmap.
  • Foster an inclusive culture that encourages authenticity and self-expression.


Essential Qualifications

  • A minimum of 3 years of experience in IT project management or technical consulting within a hardware or software organization.
  • Self-motivated with practical knowledge of agile software development methodologies and a keen interest in indoor location technology.
  • A proven track record of high performance in a fast-paced, analytical environment.
  • Exceptional interpersonal skills, capable of resolving issues and building relationships with both technical and commercial stakeholders.
  • Detail-oriented with a process-driven mindset.
  • Fluent and idiomatic communication skills in English.

Preferred Qualifications

  • BS or MS degree in a relevant technology or management discipline (Computer Science is advantageous).
  • Familiarity with project management tools such as Jira, Smartsheet, Google Suite, MS Office, and MS Project.
  • Certifications such as Project Management Professional (PMP) or Certified ScrumMaster (CSM) are preferred.

Benefits

  • A supportive and intelligent team environment.
  • Hybrid work model with a requirement for in-office presence.
  • An international and inclusive workplace culture.
  • Competitive salary and attractive stock options.
  • Access to a comfortable office space or co-working locations.
  • Comprehensive health and dental benefits.
  • Company-sponsored parental leave.
  • Generous paid time off and holiday schedule.
  • 401(k) retirement plan.
  • Compensation range: Base salary plus stock and bonus options.


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