Guest Services Coordinator
5 days ago
This role is responsible for ensuring seamless guest experiences at Honor's Haven Retreat & Conference. The ideal candidate will possess excellent communication skills, be highly organized, and have the ability to multitask effectively.
SalaryThe estimated annual salary for this position is around $50,000 - $60,000, depending on experience and qualifications.
Key ResponsibilitiesMain Responsibilities:
- Manage and coordinate guest check-ins and check-outs efficiently.
- Process payments accurately and timely.
- Respond to guest inquiries and resolve any issues promptly.
- Maintain accurate records and update databases as required.
- Collaborate with other departments to ensure seamless guest experiences.
Additional Responsibilities:
- Maintain a clean and safe working environment.
- Ensure that all guest rooms are prepared and ready for arrival.
- Develop and maintain relationships with guests and colleagues.
Requirements:
- High school diploma or equivalent required.
- Previous experience in hospitality or customer service preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work effectively in a fast-paced environment.
- Able to work flexible hours, including evenings, weekends, and holidays.
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