Healthcare Services Supervisor

1 week ago


Highland, Indiana, United States Milestone Therapy Full time
Job Overview

Position Summary: The Medical Services Manager is a pivotal role within Milestone Therapy, responsible for leading and managing the therapy services team. This position emphasizes excellence in service delivery, team inspiration, and the achievement of outstanding operational results.


Core Values:

  • Kindness
  • Team Collaboration
  • Accountability
  • Compassion
  • Respect
  • Passion for Service
  • Evidence-Based Practice

At Milestone Therapy, we are dedicated to creating an environment that embodies our core values, ensuring that kindness, teamwork, responsibility, compassion, respect, passion, and evidence-based practices are integral to our operations.


Key Responsibilities:

  • Achieve departmental financial and productivity objectives.
  • Facilitate training and professional growth opportunities.
  • Oversee and resolve departmental challenges.
  • Manage daily operations of the therapy department.
  • Participate in recruitment and onboarding initiatives.
  • Conduct regular performance reviews and feedback sessions.
  • Strategically plan for departmental growth and development.
  • Assist in project management and ensure timely completion.
  • Demonstrate strong leadership and supervisory capabilities.
  • Implement and uphold new policies and procedures.
  • Foster a culture of open communication and accountability.
  • Adapt communication styles to effectively engage diverse audiences.
  • Encourage healthy discussions and conflict resolution.
  • Maintain confidentiality and focus on constructive problem-solving.

Qualifications:

  • Bachelor's or Associate's degree in Occupational Therapy, Speech Therapy, Physical Therapy, or related fields, or a Board Certified Behavior Analyst (BCBA) credential.
  • Minimum of five years of clinical experience in relevant therapy disciplines.
  • Alternatively, a Bachelor's degree in Business Administration or a related field may be considered.
  • Prior management experience is preferred but not mandatory.
  • Strong understanding of financial management principles is required.
  • Willingness to learn about therapy disciplines and treatment settings.

Benefits:

  • Competitive salary package.
  • Six paid holidays annually.
  • Two forms of paid time off.
  • Comprehensive medical, dental, and vision insurance.
  • 401(k) plan with company contributions.
  • Continuing education reimbursement up to $750.
  • Personal wellness allowance of $260.
  • Annual technology allowance of $650.

This role offers flexible work-from-home options, allowing for a balanced work-life integration.



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