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Healthcare Support Specialist

2 months ago

Highland, Indiana, United States Centers for Digestive Health Full time
Position Overview

We are a thriving healthcare facility in search of skilled Medical Assistants and Front Desk Staff. Candidates should possess a minimum of 3 years of experience in the medical sector, preferably with a focus on Gastroenterology. Familiarity with EPIC software is advantageous.

Key Responsibilities:
  • Patient Interaction: Confirm patient details through interviews, document medical histories, and clarify the purpose of visits.
  • Pre-Examination Preparation: Ready patients for assessments by conducting initial physical tests, including measuring blood pressure, weight, and temperature, while summarizing patient histories.
  • Surgical Coordination: Organize surgical appointments by liaising with surgical centers, confirming schedules with patients, and preparing necessary documentation.
  • Workplace Safety: Uphold a secure and healthy work environment by adhering to established standards and legal regulations.
  • Continuous Learning: Enhance professional knowledge through educational opportunities and by staying updated with industry publications.
  • Professional Standards: Protect the integrity of the practice by following established policies, procedures, and legal requirements.
  • Value Addition: Contribute to the practice's reputation by taking initiative on new requests and identifying opportunities for improvement.
Required Skills:

Strong verbal communication, infection control knowledge, ability to create a safe and effective environment, organizational skills, scheduling expertise, professionalism, customer service orientation, confidentiality, bedside manner, and teamwork in a medical setting.