Patient Care Programs Coordinator

5 days ago


Nashville, Tennessee, United States Vanderbilt University Medical Center Full time
Job Title: Patient Care Programs Coordinator

Vanderbilt University Medical Center is seeking a highly skilled Patient Care Programs Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in ensuring the delivery of high-quality patient care services.

Job Summary:

The Patient Care Programs Coordinator will work closely with a nurse partner to acquire outside records and materials for new patients coming to the Vanderbilt-Ingram Cancer Center for consults and treatment. This role will coordinate and support individual patients and families throughout the point of care program(s) to ensure program goals are effectively executed with some guidance.

Key Responsibilities:
  • Partner with clinical care staff and providers to ensure all regulatory requirements are met to maintain patient care needs, program guidelines, and/or required accreditation standards.
  • Act as a point of access for patients, referring providers, and the Vanderbilt community.
  • Develop both short and long-term goals to ensure programs' success.
  • Provide support to patient care teams to market programs and streamline business models to allow for appropriate growth.
  • Establish contact with existing, newly diagnosed, potential, or referred patients by facilitating access to providers, educational materials, and communication with care providers.
Requirements:
  • Proficient with Microsoft Office 365 and Adobe Pro.
  • Exceptional verbal and written communication skills.
  • Closely collaborate with peers and nurse partners using the electronic medical records and Microsoft Teams.
  • For hybrid work, a dedicated workspace free of distractions and able to maintain patient privacy and confidentiality according to VUMC organizational policies.
Preferred Qualifications:
  • Experience with program management, process improvement, financial processes, peer leadership, quality management, and networking.
What We Offer:

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled



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