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Patient Care Coordinator

2 months ago


Nashville, Tennessee, United States Meharry Medical College Full time
Job Summary

Meharry Medical College is seeking a highly skilled Patient Navigator to join our team. The Patient Navigator will serve as a vital link between patients and healthcare services, providing essential support and guidance to ensure seamless care.

Key Responsibilities
  • Linkage to Care: Connect patients with necessary healthcare services, including insurance, patient payment assistance plans, and scheduling appointments.
  • Patient Education: Provide comprehensive education on HIV/HCV and sexually transmitted infections, as well as pre-exposure prophylaxis (PrEP) navigation and HIV/HCV counseling and testing.
  • Client Support: Offer ongoing support and guidance to patients, including peer recovery support and regular check-in meetings.
  • Program Reporting: Compile and submit program reports as required, ensuring accurate and timely data entry.
  • Mobile Unit Operations: Conduct patient navigator duties on the mobile Syringe Services Mobile Unit as needed.
  • Health Record Management: Enter data into the electronic health record and third-party payor systems.
Requirements
  • Education: Bachelor's degree in Social Work or related field; or equivalent experience and training.
  • Skills: Excellent verbal and written communication skills, comprehensive knowledge of substance abuse treatment, and ability to interact effectively with staff, clients, and agencies.
  • Experience: Demonstrated effective supervisory skills, ability to assess crises and respond appropriately, and ability to maintain client confidentiality in a culturally competent setting.