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Senior Loan Operations Manager

2 months ago


New Castle, Delaware, United States Citigroup Inc Full time
Job Summary

Citigroup Inc is seeking a highly skilled and experienced professional to fill the role of Senior Loan Operations Manager. This position is responsible for managing the preparation and review of loan documentation, as well as providing support to various tasks related to the loan process.

Key Responsibilities
  • Manage the preparation and review of loan documentation, ensuring accuracy and compliance with regulatory requirements.
  • Independently process and close loans within a complex loan operations environment.
  • Apply professional judgment, analytical thinking, and knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement.
  • Lead and provide guidance to a small team, ensuring effective collaboration and communication.
  • Deal with most loan-related problems independently, with some latitude to resolve complex issues.
  • Apply judgment when interpreting data, preparing reports, and presenting findings to management with recommendations based on identified trends and facts.
  • Design and analyze complex reports related to loan documentation processes to satisfy management requirements and support/control activities.
  • Participate in and support the implementation of projects as assigned, applying project management skills to support initiatives.
  • Interpret data and make recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions.
  • Demonstrate a solid understanding of loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.
  • Minimize risk to the bank through a solid understanding of procedural requirements, providing solutions to reduce errors and adhere to audit and control policies.
  • Timely management, escalation, and resolution of all requests/inquiries/issues/errors related to loan documentation.
  • Apply a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit and the wider Operations group.
  • Provide informal guidance and/or on-the-job training to new team members.
  • Have direct interaction with external customers to disseminate or explain information.
  • Assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets.
Requirements
  • 5-8 years of experience in loan operations or a related field.
  • Reasonable knowledge of business processes, systems, and tools used in the loan process.
  • Demonstrate understanding of loan processes, procedures, products, and services.
  • General awareness of managing, preparing, and reviewing loan documentation.
  • Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues.
  • Awareness of risk types, policies, and control measures and processes.
  • Comply with applicable laws, rules, and regulations, and adhere to policies.
Education

Bachelor's/University degree or equivalent experience.