Business Loans Risk and Control Senior Manager

2 days ago


New Castle, Delaware, United States Citigroup Inc Full time
Job Summary

The Business Loans Risk and Control Senior Manager is a strategic professional responsible for overseeing the application of operational risk policies, technology, and tools to minimize losses from failed internal processes, inadequate controls, and emerging risks. This role requires a deep understanding of Loan Operations processes and technology platforms, as well as strong leadership, communication, and influencing skills.

Key Responsibilities
  • Establish and oversee the application of operational risk policies, technology, and tools to create lasting solutions for minimizing losses.
  • Independently assess risks and drive actions to address the root causes that persistently lead to operational risk losses.
  • Provide governance and oversight, including technology operational risk and risk management.
  • Serve as a subject matter expert for Issues Management (KPI/KRI/Corrective Action Plans).
  • Resolve transactional level escalations coming from vendors or internal partners.
  • Analyze scorecards and performance management tools to mitigate exposure (risk/financial/regulatory).
  • Monitor goals and ensure they are met through performance, risk, and relationship oversight of the extended supply chain.
  • Collaborate to resolve issues within the terms of the contract.
  • Develop and maintain relationships across business users and Lines of Defense to better understand and deliver customer requirements.
  • Exercise independence of judgment and autonomy, and act as a subject matter expert to senior stakeholders and/or other team members.
Requirements
  • 6-10 years of experience in a related field.
  • Ability to multi-task and manage multiple projects simultaneously.
  • Excellent verbal and written communication skills.
  • Business writing experience preferred.
  • Strong working knowledge of Microsoft Excel and other Office applications, including PowerPoint.
  • In-depth knowledge of Loan Operations processes and technology platforms supporting the Operations.
  • Knowledge of Loan Products, Loan Operations processes, including LSTA, LMA, lending standards, regulations, and/or internal audit experience.
  • Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
  • Outstanding leadership, communication, and influencing skills.
  • Ability to foster working relationships with other leaders across multiple lines of business and with support organizations, including auditors and regulators.
  • Demonstrated judgment and critical thinking skills.
Education

Bachelor's/University degree, Master's degree preferred.

The Business Loans Risk and Control Senior Manager is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.



  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryThe Business Loans Risk and Control Senior Manager is a strategic professional responsible for managing professional teams and departments. This role requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. The successful candidate...


  • New Castle, Delaware, United States Hispanic Technology Executive Council Full time

    Job SummaryThe Senior Loan Operations Manager will oversee the management of professional teams and departments, integrating subject matter and industry expertise within a defined area. This role requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled Senior Loan Trade Closer to join our team. As a key member of our Transaction Services group, you will be responsible for managing the loan documentation process, ensuring compliance with regulatory requirements, and providing exceptional customer service.Key ResponsibilitiesManage the preparation and...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryWe are seeking an experienced Operational Risk Manager to join our team in New Castle, Delaware. The successful candidate will be responsible for overseeing the operational risk management of our US Cards and Lending business, ensuring that we maintain a strong risk culture and comply with regulatory requirements.Key ResponsibilitiesDevelop and...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled Operational Risk Officer to join our team. As a key member of our Safety and Soundness utility team, you will play a critical role in ensuring the bank's financial stability and regulatory compliance.Key ResponsibilitiesLead and execute the day-to-day activities of the team, including monitoring the...


  • New Castle, Delaware, United States Hispanic Technology Executive Council Full time

    Risk Reporting Officer Job DescriptionThe Risk Reporting Officer is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are...


  • New Castle, Delaware, United States Citigroup Full time

    Job SummaryWe are seeking an experienced Operational Risk Manager to join our team at Citigroup. The successful candidate will be responsible for overseeing the operational risk management process for our US Branded Cards and Lending business.Key ResponsibilitiesDevelop and maintain strong working relationships with business stakeholders to ensure effective...


  • New Castle, Delaware, United States Hispanic Technology Executive Council Full time

    Job SummaryWe are seeking a highly skilled Operational Risk Manager to join our team. The successful candidate will be responsible for overseeing the operational risk management process, identifying and assessing risks, and developing strategies to mitigate them.Key ResponsibilitiesDevelop and maintain a deep understanding of the operational risk landscape...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled Operational Risk Officer to join our team. As a key member of our Risk Management department, you will be responsible for ensuring the effective management of operational risk across our global operations.Key ResponsibilitiesLead and execute the day-to-day activities of the team, including monitoring the...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryThe Loan Document Specialist is a key role in the Loan Operations team, responsible for preparing and reviewing loan documentation while providing support to various tasks related to the loan process. This role will manage independently processing and closing loans within a complex loan operations environment, involving activities such as booking...


  • New Castle, Delaware, United States Citigroup Full time

    Job SummaryThe Loan Documentation and Processing team at Citigroup is seeking a highly skilled and detail-oriented individual to join our team as a Loan Documentation Specialist. In this role, you will be responsible for preparing and reviewing loan documentation, providing support to various tasks related to the loan process, and independently processing...

  • Transaction Manager

    2 weeks ago


    New Castle, Delaware, United States Citigroup Inc Full time

    Job Title: Transaction ManagerCitigroup Inc. is seeking a highly skilled Transaction Manager to join our team. As a key member of our operations team, you will be responsible for supporting multiple aspects of the lending lifecycle, including loan closing and servicing coordination, client onboarding, data management, and quality control.Key...

  • Transaction Manager

    2 days ago


    New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryWe are seeking a highly skilled Transaction Manager to join our team at Citigroup Inc. This role will be responsible for supporting multiple aspects of the lending lifecycle, including loan closing and servicing coordination, client onboarding, data management, and quality control.Key ResponsibilitiesAssist in the creation of processes, standards,...

  • Transaction Manager

    14 hours ago


    New Castle, Delaware, United States Citigroup Inc Full time

    Job DescriptionCitigroup Inc. is seeking a highly skilled Transaction Manager to join our team in New Castle, Delaware. As a key member of our Transaction Services group, you will play a critical role in supporting the lending lifecycle, including loan closing and servicing coordination, complex client onboarding, data management, and quality control.Key...


  • New Castle, Delaware, United States Hispanic Technology Executive Council Full time

    Job DescriptionThe Payment Processing Operations Group Manager is a senior management-level position responsible for overseeing the operations teams within the US Services Domestic Payable and Receivable Operations Group. The selected candidate will manage 1 or more of the Operational teams listed below, including ACH / Check Processing, Controlled...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Risk Reporting Officer Job DescriptionThe Risk Reporting Officer plays a critical role in ensuring the effective management of risk within the organization. This position requires a strategic thinker who can analyze complex data and provide actionable insights to senior management.Key Responsibilities:Contribute to the development of risk reports that...


  • New Castle, Delaware, United States Citigroup Inc Full time

    Job SummaryThe Senior Vice President, First Party Fraud Policy Group Manager will lead the development and implementation of best-in-class first party fraud risk management strategies to mitigate losses and ensure the integrity of Citi's Retail Bank portfolio. This role will serve as the primary point of contact for business segments, service partners, and...

  • Loan Processor II

    2 weeks ago


    New Castle, Delaware, United States Truist Inc Full time

    Job SummaryWe are seeking a highly skilled Loan Processor II to join our team at Truist Inc. As a Loan Processor II, you will play a critical role in ensuring the timely and accurate funding of dealer contract packages. Your expertise in credit verification and risk analysis will be essential in eliminating dealer/customer fraud and ensuring compliance with...


  • New Castle, Delaware, United States Delaware Title Loans, Inc Full time

    Delaware Title Loans, Inc is seeking a driven individual to join our team as a Sales Representative. As the first point of contact for our customers, you will be responsible for providing excellent customer service and building long-lasting relationships. Our Sales Representatives learn all aspects of our business and culture, using that knowledge to provide...


  • New Castle, Delaware, United States BCforward Full time

    Job Title: Loan Servicing Specialist IVLocation: Newark, DEDuration: 6 months of ContractRate: 28.97/hr on W2Description:As a Loan Servicing Specialist IV in Structured Loan and Agency Servicing, you will provide operational support for syndicated credit structures agented bilateral loans extended to a borrower solely by This is a client-facing role with...