Guest Service Specialist

6 days ago


Kansas City, Missouri, United States ASM Global Full time
Job Description
We are seeking a highly skilled Guest Services Representative to join our team at T-Mobile Center. In this role, you will be responsible for delivering exceptional service to internal and external guests, ensuring an exceptional experience.

**Key Responsibilities:**
  • Greet and assist guests, providing information and answering questions.
  • Resolve guest concerns and complaints in a timely and professional manner.
  • Assist with lost and found property and enforce venue policies.
  • Participate in emergency evacuation procedures.
**Requirements:**
  • High School Diploma or equivalency.
  • 1 year customer service experience.
  • Superior communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
**Benefits:** Competitive salary range $40,000 - $50,000 per year, opportunities for advancement, and a dynamic work environment.

About ASM Global: We are a global leader in venue management, committed to delivering exceptional experiences for our guests and partners.

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