Enterprise Communications Developer

4 days ago


Sacramento, California, United States Search Pros Inc Full time
Job Title: Enterprise Communications Developer

We are seeking an experienced Enterprise Communications Developer to join our team at Search Pros Inc. As a key member of our Enterprise Communications team, you will be responsible for developing and supporting custom and standard integrations, applications, and configurations for our enterprise communications portfolio of technologies.

Key Responsibilities:
  • Design, develop, and implement custom integrations and applications for our enterprise communications portfolio.
  • Provide technical support and analysis for our contact center operations and enterprise telephony technologies.
  • Collaborate with cross-functional teams to identify and prioritize project requirements and deliverables.
  • Develop and maintain technical documentation and training materials for our team and stakeholders.
  • Stay up-to-date with industry trends and emerging technologies to ensure our solutions remain innovative and effective.
Requirements:
  • 3+ years of experience in designing, developing, and implementing enterprise applications and integrations.
  • Strong knowledge of Genesys Cloud CX, IVR, and ACD/IVR technologies.
  • Experience with programming languages such as VB.net, C#, and Python.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
Preferred Qualifications:
  • Bachelor's degree in Computer Science, MIS, or a related field.
  • Experience with MS SQL DB and Windows Server administration.
  • Knowledge of network technologies and architecture.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking to join a dynamic team, please submit your application.



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