Enterprise Communications Developer
2 weeks ago
Job Summary:
We are seeking an experienced Enterprise Communications/Telecom Developer to join our team at Search Pros Inc. As a key member of our Enterprise Communications team, you will be responsible for developing and supporting custom and standard integrations, applications, and configurations for our enterprise communications portfolio of technologies.
Key Responsibilities:
- Design, develop, and implement custom and standard integrations, applications, and configurations for our enterprise communications portfolio of technologies.
- Develop and maintain project budget and schedule.
- Evaluate and resolve moderately complex technical and/or management issues and develop/implement resolution alternatives.
- Compile and prepare technical, statistical and/or analytical reports and presentations.
- Write new and revised policies and procedures.
- Express ideas/facts clearly and concisely to individual or groups, taking into account the audience and nature of information.
Requirements:
- 3 or more years of progressively responsible relevant work experience as a technical analyst in the area of day-to-day design, development, implementation, and maintenance of enterprise applications.
- Certification in IT or related field is desirable.
- Knowledge of industry trends related to business and information technology.
- Intermediate concepts and methods for development of enterprise applications.
- Methods and techniques of planning, organizing, directing and controlling work activities.
Preferred Qualifications:
- Development experience in C#, Python.
- Experience operating and querying against MS SQL DB.
- Knowledge and Experience with Genesys CX Cloud including flow development in Architect (voice, email, digital messaging, ACD/IVR).
- Telecommunications knowledge and experience.
- Contact Center Operational experience.
- Basic understanding of network technologies and architecture.
- Basic understanding of Windows Server and *NIX administration.
What We Offer:
Search Pros Inc offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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