Technical Services Manager

7 days ago


Carrollton, Texas, United States ASSA ABLOY Full time
Job Description

Job Title: Technical Services Manager

Job Summary: We are seeking a highly skilled Technical Services Manager to join our team at ASSA ABLOY. The successful candidate will be responsible for leading our technical services team, ensuring the delivery of high-quality technical support to our customers and distributors.

Key Responsibilities:

  • Plan, coordinate, and direct technical support services for customers and distributors.
  • Administer warranty and service policies for 4Fronts Carrollton-based products.
  • Support the Industrial Dock Equipment Products Distribution network for troubleshooting, installation, and repair of all company products.
  • Train and certify distributors' service personnel.
  • Serve as lead field liaison to Engineering and Production to obtain expedient corrective action of field failures.
  • Prepare and present technical and program information to Operations and Engineering leadership.
  • Evaluate department training and needs, and formulate fiscal budget for technical service department.

Requirements:

  • Bachelor's degree in mechanical engineering, electrical engineering, manufacturing engineering, or related fields.
  • Quality experience in a manufacturing setting preferred.
  • 3-5 years of leadership experience.
  • Experience establishing and/or maintaining ISO9001 in a manufacturing facility preferred.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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