Technical Services Manager
4 weeks ago
Job Title: Technical Services Manager
Job Summary: We are seeking a highly skilled Technical Services Manager to join our team at ASSA ABLOY. The successful candidate will be responsible for leading our technical services team, ensuring the delivery of high-quality technical support to our customers and distributors.
Key Responsibilities:
- Plan, coordinate, and direct technical support services for customers and distributors.
- Administer warranty and service policies for 4Fronts Carrollton-based products.
- Support the Industrial Dock Equipment Products Distribution network for troubleshooting, installation, and repair of all company products.
- Train and certify distributors' service personnel.
- Serve as lead field liaison to Engineering and Production to obtain expedient corrective action of field failures.
- Prepare and present technical and program information to Operations and Engineering leadership.
- Evaluate department training and needs, and formulate fiscal budget for technical service department.
Requirements:
- Bachelor's degree in mechanical engineering, electrical engineering, manufacturing engineering, or related fields.
- Quality experience in a manufacturing setting preferred.
- 3-5 years of leadership experience.
- Experience establishing and/or maintaining ISO9001 in a manufacturing facility preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
How to Apply: If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].
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