Counselor of Family Services

1 week ago


Bryan, Texas, United States Park Lawn Memorial Group, LLC. Full time
About the Opportunity
This is an exciting opportunity for a skilled professional to join Park Lawn Memorial Group, LLC. as a Family Service Counselor. The successful candidate will have the chance to make a meaningful difference in the lives of families and contribute to the company's mission of delivering exceptional service.

Responsibilities
* Build trust with client families to understand their needs and preferences* Provide expert guidance and support to families during challenging times* Develop relationships, ensure excellent service, and identify potential referrals through regular interactions* Maintain accurate records, comply with state and industry regulations, and adhere to company policies* Collaborate with funeral homes, departments, and team members to deliver outstanding service and meet revenue generation targets* Protect confidentiality of company and client family information

Requirements
* 4-year degree or equivalent combination of education, training, and experience preferred* Proven track record of success in outside sales production strongly preferred* Possession of an insurance license may be required, depending on the state* Valid state-issued driver's license in good standing and acceptable driving record* Ability to read, write, and speak English fluently; bilingual a plus* Proficient in Microsoft Office Suite (Outlook, Word, Excel, Access, and PowerPoint) preferred* Tactful and professional when dealing with complaints or dissatisfaction* Maintains a positive attitude and working environment through organization and communication* Ability to handle multiple projects simultaneously, prioritize tasks, and exercise good judgment

Compensation and Benefits
The estimated salary for this position is around $55,000 - $65,000 per year, depending on qualifications and experience. Additionally, employees receive robust health and welfare plans, savings account options, a rich 401(k) and Roth retirement plan, and employee discounts on services and merchandise.

About Us
Park Lawn Memorial Group, LLC. is a leading provider of funeral and cemetery services, committed to delivering exceptional experiences for families. We value honesty, courage, integrity, ethical behavior, and personal growth, and we're dedicated to making a positive impact in our communities.

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