Family Service Liaison

2 weeks ago


Bryan, Texas, United States Park Lawn Memorial Group, LLC. Full time

Are you passionate about providing exceptional support to families during difficult times? We are seeking a highly skilled Family Service Counselor to join our team at Park Lawn Memorial Group, LLC.

Job Overview

This is a fantastic opportunity to make a meaningful difference in the lives of others while working for a reputable company that values compassion and respect. As a Family Service Counselor, you will be responsible for establishing strong relationships with client families, ensuring their needs are met, and providing guidance on memorialization options.

Responsibilities
  • Professional Relationship Building: Develop and maintain professional relationships with client families to ensure their needs are met and expectations exceeded.
  • Guidance and Support: Provide guidance and support to families navigating the process of memorialization, including cemetery property, interment, and related merchandise and services.
  • Communication and Teamwork: Collaborate effectively with colleagues to ensure seamless service delivery and exceed client expectations.
  • Compliance and Regulatory Requirements: Ensure compliance with state and industry regulations, as well as company policies and procedures.

The ideal candidate will possess excellent communication skills, empathy, and a commitment to delivering exceptional customer service. If you are a motivated and compassionate individual who thrives in a fast-paced environment, we encourage you to apply.

Requirements
  • Bachelor's Degree or Equivalent: A four-year degree or equivalent combination of education, training, and experience is preferred.
  • Sales Experience: Proven track record of success in outside sales production is strongly preferred.
  • Licensing and Certifications: May require possession of an insurance license as required by applicable state law.

We offer a competitive salary of $55,000 - $65,000 per year, depending on experience. Our comprehensive benefits package includes health, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off.

About Us

Park Lawn Memorial Group, LLC is a reputable company dedicated to providing exceptional service to families in need. We value compassion, respect, and professionalism in all aspects of our business.


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