Administrative Assistant
1 day ago
About Recruit Monitor, a dynamic organization dedicated to delivering exceptional talent acquisition services. We are committed to fostering a work environment that values professionalism, teamwork, and innovation.
Estimated salary range for this position is $45,000 - $55,000 per annum, depending on location and experience. As an Administrative Assistant - Case Processing Specialist, you will be working in a fast-paced office environment with opportunities for professional growth and development.
Job Description:
Case Processing Support:
We are seeking an organized and detail-oriented individual to join our team as an Administrative Assistant - Case Processing Specialist. Your primary responsibilities will include logging petitions, creating and labeling case folders, researching cases, preparing and entering associated data in systems, maintaining the integrity of files within process units and file storage, scanning documents and associating them to electronic case files, putting case files in document order, identifying, reporting, and obtaining missing documents for cases, and delivering messages.
Mail Room Support:
You will also be responsible for receiving, sorting, opening, organizing, date stamping as appropriate, and delivering incoming mail and cases, operating letter insertion and postage equipment, identifying and sorting mail, petitions, and files, delivering routing sheets/file requests to the appropriate units, requesting/receiving files from other units and delivering them to the appropriate units, logging and delivering messages, logging petitions, weighing, labeling, pulling, and packing out-going case files.
Communications Support:
In addition, you will provide excellent communication support by logging and delivering messages, logging petitions, inputting call questions and/or email responses into tracking system, documenting every call/email, escalating calls to supervisors as required by procedures, resolving caller questions promptly and efficiently, communicating answers clearly and correctly from scripted call response plan, referencing answers from a computer while also rapidly typing notes into a system.
Requirements:
To be successful in this role, you should possess good interpersonal and professional communication skills, good attention to detail while working in a fast-paced environment, the ability to work in a multi-task environment with rapidly changing priorities, and a very good command of the English Language; Spanish is a plus. You should also demonstrate a professional work ethic, pass a typing test of at least 40 WPM with no errors, and complete a background security investigation prior to beginning employment.
Qualifications:
Our ideal candidate will have one (1) to two (2) years of relevant administrative experience preferred, the ability to pass a typing test of at least 35-40 WPM with no errors, experience in an office/clerical environment desired, intermediate computer skills utilizing multiple monitors and active sessions, basic use of MS Office including Excel, Word, and Email, and good Interpersonal and Professional Communication Skills.
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