Patient Access Education Specialist

2 weeks ago


Somers Point, New Jersey, United States Shore Medical Center Full time

JOB TITLE: Patient Access Trainer

COMPANY: Shore Medical Center

The Patient Access Trainer is essential in the development and enhancement of the Patient Access Department at Shore Medical Center. In this role, you will be tasked with the creation of precise and informative training resources, managing educational materials, and ensuring that all personnel and support teams are proficient in various systems and procedures.

Key Responsibilities:

  • Develop detailed training resources for incoming staff
  • Oversee educational materials for existing staff and support teams
  • Establish and maintain competencies for the department
  • Conduct training on systems including Cerner, AS400, and Passport
  • Collaborate with department Preceptors to coordinate training initiatives
  • Design training timelines based on the skill levels of new hires
  • Ensure adherence to departmental policies and protocols
  • Assist in system evaluations and process improvements
  • Support registration and scheduling functions as necessary
  • Carry out additional responsibilities as assigned by management
Qualifications:
  • High School Diploma/GED or equivalent professional experience
  • 2-4 years of experience in Admissions, Patient Scheduling, and related Access functions
  • Proficient in PC technology and standard software applications
  • Excellent customer service and communication abilities
  • Familiarity with CPT, ICD-10, and medical terminology
Additional Information:
  • All responsibilities must be executed satisfactorily
  • This description offers a general overview of the position
  • Shore Medical Center is an Equal Opportunity Employer


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