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Frontline Office Support Associate

3 weeks ago

Valencia, California, United States Adept Fasteners Full time
Responsibilities
  • Provide top-notch customer service via phone or email, addressing queries and concerns in a professional manner.
  • Contact manufacturers for pricing information, entering vendor quotes accurately.
  • Enter sales orders, validating entries against customer purchase orders to ensure accuracy.
  • Run open order reports, follow up on outstanding purchase orders to ensure timely resolution.
  • Answer phones and distribute faxes, assisting customers whenever possible or referring them to assigned sales associates.

The ideal candidate will possess strong communication skills, be able to type 30 words per minute, and have proficiency in Microsoft Excel, Word, and Outlook. A high school diploma or equivalent, some college preferred, and willingness to continue development to enhance personal performance are also essential qualifications.