Reception and Support Specialist

1 week ago


Valencia, California, United States Mechanix Wear Full time
About Mechanix Wear

Mechanic Wear develops protective gloves for industries such as vehicle mechanics, police, military, trade professionals, and construction. Our mission is to create a world where safety is foundational, performance is enhanced, and trust in the brand is unshakable.

Job Summary

This is a full-time position responsible for providing world-class customer service and satisfaction to all Mechanix Wear customers. The ideal candidate will be confident, friendly, and outgoing, with excellent communication skills and experience with Microsoft Office programs.

Key Responsibilities:

  • Order processing and fulfillment
  • Customer inquiries and support
  • Exchange, return, and warranty management
  • Quality and customer satisfaction initiatives

Requirements:

  • Associates degree or related field with two or more years of experience
  • Working knowledge of customer service techniques
  • Excellent verbal and written communication skills
  • Experience with Microsoft Office programs
  • Ability to work in a fast-paced environment
Benefits and Compensation

The estimated salary for this position is $18.00 - $21.00 per hour, with benefits including 401(k), dental insurance, health insurance, paid time off, and vision insurance.



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