Current jobs related to Patient Service Representative - Lockport, New York - Central Ohio Primary Care

  • Patient Access Representative

    6 days ago

    Lockport, New York, United States Catholic Health Service Full time

    Job Summary:The Patient Access Specialist plays a vital role in representing Catholic Health and serving as a front-line liaison to our patients. This position requires a friendly, positive, and effective manner to greet and assist patients with the registration process throughout Mount St. Mary's Hospital and Lockport Memorial Hospital and ambulatory...

  • Patient Service Representative

    6 days ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    We are seeking a highly skilled and compassionate Patient Service Representative to join our team at Central Ohio Primary Care Physicians in Westerville, OH.This role is a key point of contact for patients and provides exceptional customer service from start to finish during their visit.This is a full-time position with a rotating schedule from 7:45am-3:45pm...

  • Patient Service Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service Representative - Westerville Medical ArtsCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at the Westerville Medical Arts Office in Westerville, OH.Job Summary:This is a full-time role that requires excellent communication and interpersonal skills to provide a positive...

  • Patient Service Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Central Ohio Primary Care Physicians is seeking a skilled Patient Service Representative to join our Internal Medicine Group team in Westerville, OH. This role is a key point of contact for patients and provides exceptional customer service from start to finish during their visit. This is a full-time position working first shift hours M-F 7:30am-4:00pm.Key...

  • Patient Accounts Phone Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Accounts Phone RepresentativeCentral Ohio Primary Care Physicians is seeking a dedicated and customer-focused Patient Accounts Phone Representative to join their team at their Central Business Office in Westerville, OH. This full-time role is responsible for providing exceptional service to patients, patient representatives, and insurance...

  • Patient Accounts Phone Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Accounts Phone RepresentativeCentral Ohio Primary Care Physicians is seeking a dedicated and customer-focused Patient Accounts Phone Representative to join their team at their Central Business Office in Westerville, OH. This full-time role involves responding to incoming phone inquiries, resolving patient account issues, and providing...

  • Patient Service Representative

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service RepresentativeCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at our Associated Pediatrics office in Westerville, OH.Job Summary:This is a key point of contact for patients and provides a positive customer service experience from start to finish during their...

  • Patient Service Coordinator

    1 month ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service RepresentativeCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at our Polaris Parkway Internal Medicine and Pediatrics office in Westerville, OH. As a key point of contact for patients, you will provide exceptional customer service and create a positive experience for...

  • Patient Service Coordinator

    4 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    Job Title: Patient Service RepresentativeCentral Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our team at the Family Practice Center of Westerville in Westerville, OH.This role is a key point of contact for patients and provides exceptional customer service experience from start to finish during their...

  • Patient Service Representative

    2 weeks ago

    Lockport, New York, United States Central Ohio Primary Care Full time

    We are seeking a highly skilled Patient Service Representative to join our team at Central Ohio Primary Care Physicians.This role is a key point of contact for patients and provides a positive customer service experience from start to finish during their visit.This is a full-time position working Monday through Friday with rotating hours.Key...

  • Customer Service Representative

    4 weeks ago

    Lockport, New York, United States Lincare Incorporated Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Lincare Incorporated. As a key member of our customer service team, you will play a critical role in facilitating patient care and providing exceptional service to our physician referral sources and existing patient population.Key ResponsibilitiesProvide...

  • Customer Service Representative

    3 weeks ago

    Lockport, New York, United States State Farm Insurance CO Full time

    As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service to our policyholders. Your key responsibilities will include:Key Responsibilities:Assisting customers with inquiries, complaints, and policy changesProviding accurate and timely information regarding insurance products and...

  • Customer Service Representative

    2 weeks ago

    Lockport, New York, United States Della Infotech Full time

    Key Responsibilities:Customer Interaction: Maintain a positive and professional attitude toward customers at all times, responding promptly to their inquiries and resolving their complaints in a timely manner.Communication: Effectively communicate with customers through various channels, ensuring clear and concise information exchange.Problem-Solving:...

  • Patient Services Director

    1 month ago

    Lockport, New York, United States Trinity Health Full time

    Job Title: Patient Services ManagerAt Trinity Health, we are seeking a highly skilled and experienced Patient Services Manager to join our team. As a key member of our Food and Nutrition Services Department, you will be responsible for overseeing the daily operations of our patient food service unit, ensuring that our patients receive high-quality,...

  • Patient Service Specialist

    1 month ago

    Lockport, New York, United States NovaCare Rehabilitation Full time

    Job Title: Patient Service SpecialistWe are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.Responsibilities:Greet and...

  • Customer Service Representative

    4 weeks ago

    Lockport, New York, United States United Dairy Farmers Full time

    Customer Service Role at United Dairy FarmersWe are seeking a skilled Customer Service Representative to join our team at United Dairy Farmers. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our guests.Main Responsibilities:Greet guests with a warm and...

  • Insurance Customer Service Representative

    4 weeks ago

    Lockport, New York, United States Dawson Full time

    Job Title: Personal Lines Servicing Customer Service RepresentativeAt Dawson, we are seeking a highly skilled and motivated Personal Lines Servicing Customer Service Representative to join our team.Key Responsibilities:Work with an assigned book of business to provide exceptional customer service to personal lines insurance customers.Communicate effectively...

  • Insurance Customer Service Representative

    2 weeks ago

    Lockport, New York, United States Government Employees Insurance Company Full time

    Customer Service Representative RoleAt GEICO, we're looking for talented individuals to provide exceptional customer service to our policyholders. As a Customer Service Representative, you'll be the first point of contact for our customers, answering their questions, making policy changes, and providing recommendations to ensure their satisfaction.Key...

  • Patient Services Director

    1 month ago

    Lockport, New York, United States Trinity Health Full time

    Job Title: Patient Services ManagerAt Trinity Health, we are seeking a highly skilled and experienced Patient Services Manager to join our team. As a key member of our Food and Nutrition Services Department, you will be responsible for overseeing the daily operations of our patient food service unit, ensuring that our patients receive high-quality meals and...

  • Patient Services Director

    4 weeks ago

    Lockport, New York, United States Trinity Health Full time

    Job Title: Patient Services ManagerAt Trinity Health, we are seeking a highly skilled and experienced Patient Services Manager to join our team. As a key member of our Food and Nutrition Services Department, you will be responsible for overseeing the daily operations of our patient foodservice unit, ensuring that our patients receive high-quality, nutritious...

Patient Service Representative

2 months ago

Lockport, New York, United States Central Ohio Primary Care Full time
Job Title: Patient Service Representative - Internal Medicine Group

Central Ohio Primary Care Physicians is seeking a highly skilled Patient Service Representative to join our Internal Medicine Group office in Westerville, OH.

Job Summary:

This is a full-time role working first shift hours M-F 7:30am-4:00pm. As a Patient Service Representative, you will be the key point of contact for patients and provide a positive customer service experience from start to finish during their visit.

Key Responsibilities:
  • Ensure patients have a positive experience during their visit, whether in-person, telehealth, and/or over the phone.
  • Communicate regularly with clinical staff to ensure patients and office needs are met.
  • Greet patients and complete established check-in procedures upon arrival.
  • Responsible for registration, including data entry of patient information and insurance verification.
  • Collect copays, deductibles, and/or outstanding balances.
  • Responsible for checking patients out and scheduling follow-up appointments and communicating necessary items at time of check out.
  • Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner.
  • Complete clerical tasks, including but not limited to, distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox, and general support to all office personnel.
Requirements:
  • High School diploma or GED; or at least six (6) months customer service or healthcare experience.
  • Excellent interpersonal and verbal communication skills, as well as interpersonal relationship building abilities.
  • Strong organizational and written communication skills.
  • Ability to multi-task, prioritize, manage time effectively, and respond timely to patients and/or visitors.
  • Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality.
  • Ability to work independently and in a team environment.
Preferred Qualifications:
  • 1 year of administrative experience in a healthcare-related setting.