Patient Service Specialist

2 weeks ago


Lockport, New York, United States NovaCare Rehabilitation Full time
Job Title: Patient Service Specialist

We are seeking a highly skilled and detail-oriented Patient Service Specialist to join our team at NovaCare Rehabilitation. As a Patient Service Specialist, you will play a vital role in ensuring that our patients receive exceptional care and service from the moment they arrive at our center.

Responsibilities:
  • Greet and register new patients, providing them with information about their visit and ensuring a smooth check-in process.
  • Schedule patient appointments in person or over the phone, ensuring that all necessary information is collected and accurate.
  • Communicate regularly with patients, providers, and coworkers to ensure that all needs are met and that patients receive the best possible care.
  • Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.
  • Provide patients with pertinent information about their next appointment as they check out.
  • Respond to requests for information from patients, providers, and coworkers in a timely and professional manner.
Requirements:
  • High School Diploma or equivalent required.
  • 1 year of experience in a healthcare setting preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of medical software.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and supportive team environment.
  • Professional growth and development opportunities.


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