Harley-Davidson Service Technician

1 week ago

Lutz, Florida, United States Ferman Automotive Group Full time
About the Role

We are seeking a highly skilled and motivated Motorcycle Service Technician to join our team at Ferman Automotive Group. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring the highest level of quality in our motorcycle repairs and maintenance.

Responsibilities
  • Repair, customize, maintain, or overhaul both guest and dealer-owned motorcycles, adhering to allotted time schedules while maintaining excellent quality.
  • Assist the Service Advisor when requested to initiate work orders, communicate with guests, test riding, and other miscellaneous needs to ensure guest satisfaction.
  • Notify the Service Advisor/Manager immediately if additional work is needed or there are delays in expected completion, contact guests and notify of the delay.
  • After the job is finished, ensure proper completion and filing of paperwork.
  • Keep work areas clean and tidy and assist team members with maintaining shop cleanliness.
Qualifications & Skill Requirements
  • Company-paid training for new candidates.
  • Meet requirements for manufacturer certifications in the areas of product knowledge and technology.
  • Prior technician experience, seeking candidates with a minimum of 2 years of motorcycle technician experience.
  • Excellent verbal & non-verbal skills, listening skills, and ability to problem-solve.
  • Present a professional and well-groomed appearance.
  • High school diploma or GED equivalent required.
  • Must have a valid US government-issued Driver's License with motorcycle endorsement, safe driving record, and eligible to work in the United States.
  • Must be able to move 800lb motorcycles onto service lifts.
  • Technicians need to possess/obtain own set of tools.
  • Must be able to pass a pre-employment background screening and drug test.
About Ferman Automotive Group

Ferman Automotive Group is a family-owned and operated business that has been serving the Tampa Bay area for over 25 years. We are committed to providing our guests with a premium Harley-Davidson experience, 100% of the time, 100% of the time. We offer a friendly, family-like atmosphere, significant opportunities for advancement, and a company with a history of strong ties to our local community and charitable partnerships.

Our Benefits & Perks
  • Competitive salary commensurate with experience.
  • Excellent growth and opportunities for advancement.
  • Modern, air-conditioned state-of-the-art service facilities.
  • Paid training and education to achieve, and maintain, any job certifications required.
  • 401K with company participation.
  • Competitive Health, Dental, Vision, and Life insurance programs for employees and their families.
  • Short-term & long-term disability insurance available.
  • HSA (health savings account).PTO (paid time off).
  • Employee pricing for new & used motorcycles, service parts, and merchandise.

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