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Harley-Davidson Service Technician

2 months ago

Lutz, Florida, United States Ferman Automotive Group Full time
About the Role

We are seeking a skilled and experienced Motorcycle Service Technician to join our team at Ferman Automotive Group. As a key member of our service team, you will be responsible for ensuring the highest level of customer satisfaction by delivering exceptional service and repair work on Harley-Davidson motorcycles.

Responsibilities
  • Repair, customize, maintain, or overhaul Harley-Davidson motorcycles to the highest standards of quality and efficiency.
  • Assist the Service Advisor in initiating work orders, communicating with customers, and ensuring timely completion of repairs.
  • Notify the Service Advisor/Manager of any additional work required or delays in completion, and communicate with customers accordingly.
  • Ensure proper completion and filing of paperwork for each job.
  • Maintain a clean and organized work area, and assist team members in maintaining shop cleanliness.
Requirements
  • Minimum 2 years of experience as a motorcycle technician, with a strong background in Harley-Davidson product knowledge and technology.
  • Excellent verbal and non-verbal communication skills, with the ability to problem-solve and work effectively in a fast-paced environment.
  • High school diploma or equivalent required, with a valid US government-issued driver's license and motorcycle endorsement.
  • Ability to lift and move 800lb motorcycles onto service lifts, with a safe driving record and eligibility to work in the United States.
  • Must possess or obtain own set of tools, and pass a pre-employment background screening and drug test.
About Ferman Automotive Group

Ferman Automotive Group is a family-owned and operated business with a strong commitment to providing exceptional customer service and a premium Harley-Davidson experience. We offer a competitive salary, excellent growth opportunities, and a comprehensive benefits package, including health, dental, and vision insurance, 401K, and paid time off.

Benefits and Perks
  • Competitive salary commensurate with experience.
  • Excellent growth and opportunities for advancement.
  • Modern, air-conditioned state-of-the-art service facilities.
  • Paid training and education to achieve and maintain any job certifications required.
  • 401K with company participation.
  • Competitive Health, Dental, Vision and Life insurance programs for employees and their families.
  • Short-term & long-term disability insurance available.
  • HSA (health savings account).PTO (paid time off).
  • Employee pricing for new & used motorcycles, service parts, and merchandise.